eBay Help
Buying
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

Play Pause

Forum Posts

Start a conversation

refund

when the seller said he would give me a refund and he does not dont buy from china pay pal will not do nothing

Ebay's global shipping program

Hi I brought an item from the US and it is being delivered via the global shipping program. Is it normal for an item to sit at the global shipping centre in the US for 10 days? (Cause that's what ebay's tracking tells me)

Is this genuine?

here:http://www.ebay.com.au/itm/WINDOWS-10-PRO-OPERATING-SYSTEM-FULL-/252373248652?hash=item3ac29e2a8c:g:vMkAAOSwFEFXJKLy Copy of windows 10, i want to buy, but the price seems TGTBT and also the fact i will receive a CDkey by Email... sems sus. Is t...

User avatar by • Community Member
  • 1055 Views
  • 12 replies
  • 0 Helpful

Wondering if Paypal code is still around?

I had a Paypal code pop up a little while ago (I think it was the one off 10% off one?) and had I known our 2 yr old would throw my ipad while the case wasn't on it then I most definitely would have used it then! But obviously didn't actually use the...

User avatar by • Community Member
  • 475 Views
  • 2 replies
  • 0 Helpful

Reporting of a very dangerous product "Portable Travel Hot Water Heater Immersion Heater"

These Portable Travel Hot Water Heater Immersion Heaters are an extremely dangerous product. There is no heating element in them like you would find in an electric kettle for example, but two metal platesopposite each other which are connected direct...

User avatar by • Community Member
  • 900 Views
  • 4 replies
  • 0 Helpful

Helpful tool required - feedback on a particular item from seller - quality of materials, sizes etc.

As a buyer I would like to be able to read feedback on a particular item. True, if a seller is pushing rubbishy items most of the feedback will not be good. However, the item I want might just be a good good product. (Same if feedback is all good and...

Length of time a seller has been on eBay - how many eBay shops a single seller has opened and closed

The feedback system is meant to a good way of guaging whether you the buyer, are likely to get what has been advertised in the time specified and treated respectfully. This is a great system.However, I am finding more and more that there are sellers ...

Wanting to buy three separate items or none

A seller has three separate items for sale and I am interested in buying all three or none. Just bidding is taking a risk of missing out. Can I approach the seller and make an offer on all three items? Or do you have any other suggestioons please?

User avatar by • Community Member
  • 463 Views
  • 1 replies
  • 0 Helpful

Organising shipment from China to Perth

Hi, A seller agreed to allow me to organise shipping to Perth, WA.That's from an address in Ningbo, and I have to organise pickup and shipping.The problem is that the parce is 20Kg ( 69cm L x 14cm W x 77cm ) and what I *really* need is somebody who w...

User avatar by • Community Member
  • 588 Views
  • 2 replies
  • 0 Helpful

Resolved! Seller not accepting payment

I have a seller that hasn't accepted a payment yet through paypal.I have gathered that maybe the payment might be on a 21 day hold for the seller,the seller has sold over 11 items in around 3 daysand I have noticed that maybe all other payments from ...

User avatar by • Community Member
  • 3641 Views
  • 28 replies
  • 0 Helpful

returning faulty item

I posted here recently about some ugg boots that I bought and the zip broke after one wear. I asked the seller if I could return for a refund which she declined.After a bit of two-ing and fro-ing I said I would ask ebay to step in and make the decisi...

User avatar by • Community Member
  • 1011 Views
  • 6 replies
  • 0 Helpful

Resolved! Woolies are not helping!

Look what they've got on sale for Mother's Day!! The dreaded rainbow roses!

User avatar by • Honored Contributor
  • 1662 Views
  • 22 replies
  • 0 Helpful

Accepted payment timeline

I'm being asked for an item to be relisted as I haven't paid for it within 9 hours.Is that a little unreasonable?What's the normal payment timeline?Thanks!

Featured Posts

Top