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Autumn 2014 Seller Release

"Twice a year we bundle together a number of site, functionality and fee updates aimed at helping you deliver an enhanced shopping experience for your customers. The initiatives announced today encourage sellers to adopt the behaviours we know buyers...

User avatar by Community Manager Community Manager
  • 1266 Views
  • 19 replies
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i puchased telephones went to pay for them and couldnt

Please can somebody help me in relation to this problemI purchased a telephone set, went to pay for it straight away through paypal and was informed that the sellers account was closed and I couldnt pay for them. I contacted the seller and informed h...

User avatar by Community Member
  • 426 Views
  • 3 replies
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Help

Can some one please tell me where I go to ask seller a question am totally lost thanks

Cancel purchase transaction

I recently won three auctions from the one seller but before I could complete checkout he sent me a message to say that the items were no longer available for sale. Long story but in a nutshell he did not have permission to sell the items. He agreed ...

User avatar by Community Member
  • 437 Views
  • 1 replies
  • 0 Helpful

100% feedback

Why am I seeing sellers with 100% positive feedback yet when I look at there feedback scores they have quite a few negatives.I am finding this misleading especially when some of the feed back says not to buy from this seller etc. This is not a rare i...

User avatar by Community Member
  • 572 Views
  • 6 replies
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Resolved! "Expedited delivery from outside"

Hi, I stay in Sydney. If an item's postage method is "Expedited delivery from outside AU" then1. does it mean that its coming "from outside AU" ? The item's location says Australia, Australia. Have I missed something in the phrase "from outside AU" ?...