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Seller Centre has answers you can trust for all your selling questions.

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Express Post

Hi, I buy a lot of items that need to be sent by express post because I live in a regional part of Australia - otherwise the item can take weeks. More often that not, when I find an item I want, I look at the postage details section to see if they of...

Ok I have done somethign really dumb....

And I should know better, so please don't point that out! I purchased a clothes hanger rack thing, and left feedback before I opened the box Stupid I know!! Now I find there are some parts missing meaning it is simply unusable. I have emailed the sel...

User avatar by • Community Member
  • 263 Views
  • 5 replies
  • 0 Helpful

Faulty item paypal sided with seller

The first time I used my robot vacuum it stopped working and shows an error code it will not clean and only beeps. I followed the instructions to fix as per the manual but this did not work. The seller also did not send some accessories that were mea...

Buying

How is it that when I bid on a zero bid item as soon as I push the confirm button I am instantly out bid

User avatar by • Community Member
  • 193 Views
  • 4 replies
  • 0 Helpful

can i get some advice please

New Kids Adventure Playyard Set Slide+Swing+Pool+Cockhorses+Table With Mat&Fence im trying to find some suitable play equiptment for young children and come across this listing seller is new and has no feedback thats not a problem but seems to be sel...

User avatar by • Community Member
  • 311 Views
  • 8 replies
  • 0 Helpful

Seller feedback expectations

One thing that really annoys me about eBay is the expectation some Sellers have regarding the leaving of feedback. You know how it goes 'you leave positive feedback and I will leave positive feedback'. Really as as Buyer all I can do is buy the produ...

Sick of seeing the same garbage for years on end

I must admit that I'm sick of seeing the same item from the same seller re-listed for up to 5 years long. I just can't understand how some sellers have items up at rediculous prices and the same listing has appeared for over 5 years. Don't ever tell ...

Not shipped to Australia

Is there any way to have goods purchased from sellers who will only sell to US and Canada sent to someone in the US and then forwarded to Australia. Are there any organisations which offer this service. Quite often items that I would really like to p...

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  • 850 Views
  • 6 replies
  • 0 Helpful

item not received

if i put in a claim for Item not received and the seller offers to resend another, am i obliged to accept it?

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  • 1003 Views
  • 24 replies
  • 0 Helpful

Buying from first time trader

I bought a pair of binoculars from a first time trader, won the auction and never heard from member for 12 days despite numerous messages as to total cost including postage, then I get a message to say that the cost of the item ($15.00) and postage (...

No feedback left since

15th Jan. Why wouldn’t a clothes seller, who appears to be very successful judging by current and completed listing, NOT leave feedback? Could it be because one buyer hogs the bidding on all items, sometimes with success, sometimes not and the seller...

User avatar by • Community Member
  • 259 Views
  • 6 replies
  • 0 Helpful

Shifty

a seller has 5 negative feedbacks ,in last 5 sales..i lost my dipute and if the others lost theirs,it would total over $800 dollars,in their pocket, not bad for a weeks work,placing misleading ads,etc.,, X-( knowing how to get away with it....some ge...

User avatar by • Community Member
  • 205 Views
  • 5 replies
  • 0 Helpful

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