on 09-06-2014 08:08 PM
on 09-06-2014 08:17 PM
If you cannot complete your listing as planned, you can end your listing before the scheduled date. If there are bids on your item, you can cancel them.
Reasons for ending listings early include:
The item is no longer available for sale.
There was an error in the starting price or reserve amount.
There was an error in the listing.
The item was lost or broken.
Note: Your account will still be charged listing fees (such as the Insertion Fee) if you end your listing early. Consider revising your listing first if there are aspects of it you want to change or improve.
Timing Matters
When there are 12 hours or less remaining and the item has a winning bid, including a reserve met bid, sellers cannot make any changes to the listing, including:
Ending the item early. Sellers may cancel bids, but not end the item unless the item is being sold to the high bidder.
Adding to or changing the item description.
Note: Canceling bids or making changes to a listing with bids when there are 12 hours or less remaining, can damage the buyer experience and can undermine trust in the marketplace.
Type your item number into the End My Listing Early form. (You can get this number on your listing View Item Page, on your confirmation email, or on your My eBay page.)
If there are bids on your item, choose between:
a. Cancel bids and end listing early
or
b.Sell item to high bidder(s) and end listing early
If your item has no bids, you can skip this step.
Choose the reason you're ending your listing early.
Your listing will end and will no longer be displayed on eBay. If there were bidders, they will be emailed that their bid will be canceled.
Note: Sellers are not permitted to cancel bids and end listings early in order to avoid selling an item that did not meet the desired sale price. This is considered to be reserve fee circumvention. Although there are legitimate reasons for ending a listing early, abuse of this option will be investigated.
on 09-06-2014 08:18 PM
09-06-2014 08:21 PM - edited 09-06-2014 08:22 PM
In this case it sounds like he made a mistake in pricing, probably higher price to ship than he has listed.
Nothing wrong with that.
09-06-2014 08:34 PM - edited 09-06-2014 08:36 PM
Oh, I didn't see the cancel ''sale'' bit.
Same thing applies (apart from he should have honoured the sale) but you can report him/her for non-performance.
If it was priced ridiculously cheap though, you know why he/she has cancelled the sale.
More info here-
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Occasionally you may need to cancel a transaction – for instance if the item is lost or broken, or you made a mistake when listing the item.
If you've sold an item but can't complete the sale, you can work with your buyer to cancel the transaction in our Resolution Centre. When a transaction is cancelled in the Resolution Centre, you may be eligible for final value fee credit.
When you cancel a transaction, there's no action against the buyer. If your buyer didn't pay for an item, there is a different process to follow. Learn more about what to do when your buyer doesn't pay (unpaid item process).
1. | Talk to the buyer You can't cancel a transaction yourself. For you to get a final value fee credit, the buyer needs to agree to cancel the transaction. You may also receive a final value fee credit if the buyer doesn't respond to your request. Contact your buyer and ask the buyer to agree to cancel the transaction. Also, let the buyer know that you'll be opening a case in our Resolution Centre to start the process. Learn more about communicating with your buyer. |
2. | Open a case in the Resolution Centre When you open a case in our Resolution Centre to cancel a transaction, messages between you and the buyer are tracked through our system. Opening your case
To open a case in the Resolution Center from My eBay:
Learn more about resolving transaction problems in the Resolution Centre. |
3. | We contact the buyer Timeline:
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4. | Close the case To close the case in the Resolution Centre:
Timeline:
Things to keep in mind:
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5. | Receive a final value fee credit
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on 09-06-2014 09:06 PM
If you paid using the BUY IT NOW option then the seller cancelled the sale and has relisted at a higher price, my advise would be to REPORT the seller for NON PEFORMING SELLER.
on 09-06-2014 09:32 PM
The seller is a Sewing Machine Shop and all are free deliveries. I did not realise it but there have been several negative reports about them when I checked his/her rating that they will not reply to emails etc. The email I received was from ebay telling me the item was not available. I checked the Ebay Listing as it had been on all over the long weeknd and said there were 5 bundles of machines and overlockers available. They relisted the item at a higher price. It was available. They did not bother to contact me only ebay and when I checked their ratings I saw several negative reports about items not received not in packaging etc. It is a Janome Franchise.
on 09-06-2014 09:58 PM
I might add seller claimed save $1499-00 which was not true. The sewing machine was a discontinued item and the overlocker only a very cheap model and she is now selling them for $698 free postage.
on 09-06-2014 10:07 PM
Did you actually buy it? Or was it on your watch list?
If you didn't buy it, you have no issues whatsoever.
on 10-06-2014 08:44 AM
Item was paid for by Pay Pal. Ebay sent the message to sale items not available. I checked Ebay and she relisted them at the higher price still with free postage. She claime they were valued at $1499 which was untrue and a barain at $320. Just annoyed as she has bad reports on feedback and Ebay do nothing with crooks.