on 26-10-2013 01:32 AM
I BID &paid for an item after a few days later th seller required another $10.00 to send the item as she undercharged on the postage Didn't send a new invoice 5 weeks pass she still hasn't sent item can anyone tell me ebay policy on this as Ive tried to fathom the help thing total confusion
on 26-10-2013 03:08 AM
on 26-10-2013 03:08 AM
Don't wait another minute, open an item not received dispute straight away, I presume you used Paypal, and escalate to a claim as soon as you can, you may be able to do it immediately.
A seller can ask for more postage but you do not have to pay any extra, did you tell the seller you were not prepared to pay more? If they were not going to send it they should have refunded you straight away.
Get your money back through Paypal and then leave them a factual neg feedback.