dodgy seller?

[missbellybean]

purchased an item last month, after 13 days i contacted the seller......seller says it was posted on 29th Jan. I never received the item

so contacted 3 more times took him ages to reply to me. after all that he tells me that the item was returned as the address dosent exist. load of bullcrap as i receieved purchases from Ebay atleast once a week to my home addy plus ive lived here many years and never once had a problem with mail being delivered?!! 

was rude about it all, asked me for a clearer address, a house number, street and suburb, postcode is surely clear enough!

seller hasnt even contacted me back. i sent email today requesting a tracking number as aust post said every parcel has one...

all this for just a product tyat cost me $6!! does it sound dodgy to you? seller is a top rated seller with a few neutrals...

thanks

[rkwm888]

maybe so but even 2 weeks is long enough to wait for a parcel to arrive,  i would send a message after 2 weeks and if no response from the seller i would open a dispute

[jerryman12a]

It sounds like you have done all you can do so if you used PayPal start a claim ,  the seller may resspond and refund before you have to escalate it , if not after a few days escalate it to a claim for item not received .

[springyzone]

I don't think she has been impatient, it has been over a month since she bought. Why shouldn't she discuss it on a messageboard if she wants to?

We've got to talk about something.

And whether the item cost $6 or $60, she has a right to expect to receive it.

The seller could  well be telling the truth but he needs to get things clear and communicate, reassure her, get it re-posted out.

[kobies_costume_jewelry]

I still think she was impatient 

4 emails 2 threads and a phone call to Aus Post.

She could of handled it better.

Then it gets returned to sender as address is unknown. (but I can see my house on Google Earth) so it was obviously sent.

Whose fault now? Aus Post or the seller.

Just because there was a mistake made somewhere does the seller deserve to be labelled as Dodgy?

Being polite and respectful will get you a better result than being demanding and pushy.

My son went for a job interview yesterday and this is what the Manager said to him.

"People think that as I work in retail it gives them the right to be ABUSIVE".

[i-once-was-bump]

My uncle had a problem everytime his regular postie took time off, the replacement/s always marked his mail as "no such address" when all they had to do was continue about 10 meters down the road and around the gentle bend and there was my uncle's extra large letterbox. He got a huge letterbox so that he could fit a huge number on it for the fill ins but still they would not travel further down a proper street in the middle of surburbia.