eBay REVIEW of seller conduct COMPLETELY WORTHLESS

1954mgd
Community Member
Brand New Apple Magic Bluetooth Rechargeable Keyboard Full Size 💥Lowest price
Item ID: 364547938494364547938494
$1,500.00 (not a typo!!)
Offered $120.  Accepted.
Received message from seller "Sorry, not new, used but in very good condition."
Sent a message to seller; "$120.00 for $1500.00 item.  You gotta be joking."
Then another message to seller; "this seems completely shonky ... reporting to eBay."
The seller then cancelled the order without being requested to cancel it.
Reported to eBay,  response; "Thanks again for reporting the listing(s) you found.  We looked into your report and didn’t find the listing to be in violation of our policy.  This determination was made by a customer service agent."
HOW CAN a grossly INFLATED item price advertised as NEW and NOT be new NOT be in violation of something?
This item is still being advertised for $1,500.00 and presumably is still not new!!
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eBay REVIEW of seller conduct COMPLETELY WORTHLESS

What is your question for other members?

 

eBay staff very rarely read here

 

Why would you choose to buy from a seller who has such awful feedback, ads that look dodgy as

 

Why give such a dodgy seller your support by wanting to buy from them

 

Yes, eBay 'reviews' are useless 99.9% of the time

 

Buyers have 100% choice in who the buy from, and not to support shonky sellers 

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eBay REVIEW of seller conduct COMPLETELY WORTHLESS

No question for other members. 

Just needed to vent somewhere about the eBay review process.  And the forum is "Community Feedback".

eBay staff very rarely anywhere.

"This determination was made by a customer service agent", which I assume means an algorithm.

The eBay complaints system is deliberately convoluted and obscure.  I had no other alternative.

Anyone with an alternative contact mechanism feel free to chime in.

Dodgy sellers; I have never made an offer before and was unaware it committed to a purchase (naive, sure).

Agree with all your sentiments.

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eBay REVIEW of seller conduct COMPLETELY WORTHLESS

I would agree with you that if you saw an ad for something new and the seller told you in a  private message that it was in fact second hand, then if you contacted ebay, that ad should be pulled.

If you had paid and received the item and the seller told you, sorry, it is second hand, you could definitely have opened a not as described claim for a full refund and I am pretty sure you would win.

 

However, that is not exactly what happened. You made an offer, it was accepted, you complained to the seller, the sale was cancelled. 

The seller then lists another ad.

You see the problem? You suspect (and you are probably right) that it is the identical item just being relisted but technically it is a different ad. And this is a seller of IT equipment, hard to prove they don't have mulitple similar items.

 

Plus.. sellers are generally allowed to list at whatever price they like.

I agree with you that $120 offer for a $1500 item is ridiculous. Can I just ask-why on earth did you make that offer? If your reaction is, 'You've got to be joking' then you were wasting everyone's time. If you were serious about wanting the item, you wouldn't make a stupid offer like that as you only get 3 chances as far as I know.

It is not breaking any ebay regulations though for a seller to accept a low ball offer.

 

I also agree the whole thing looked shonky. The seller's feedback (the negs) are informative-others have had trouble with products, including receiving used items that were advertised as new.

But ebay will do nothing, you'll notice that on the whole, quite a bit of recent feedback says great seller etc but in the 'About' section on the seller, it says the company sells refurbished equipment with a warranty (which may not be honoured, by the way).

So you were never going to receive a brand new item. It pays to really look at all the details about a seller before you buy.

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eBay REVIEW of seller conduct COMPLETELY WORTHLESS

*casey*
Community Member

The item was out of stock on 11th May selling for  $200 so either:

 

1) The seller's inflated the price to $1500  to keep their place in a best match ranking until more stock arrives.

 

Not allowed but it happens

 

or

 

2) The seller's made a typo and it should be $150

 

It could well be this as it now says "lowest price"  in the title

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eBay REVIEW of seller conduct COMPLETELY WORTHLESS

Anyone with an alternative contact mechanism feel free to chime in

 

Report the listing.

 

It won't make any difference, but it will make you feel good and obviate the need to vent.

 

Caveat emptor

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eBay REVIEW of seller conduct COMPLETELY WORTHLESS

*casey*
Community Member

1954mgd

"Anyone with an alternative contact mechanism feel free to chime in"

 

IMO,  both buyer and seller are as bad as each other

 

"I have never made an offer before and was unaware it committed to a purchase"

 

You've been registered for 20 years and you'd like us to believe that the only item you've made an offer on is for a  GROSSLY OVERPRICED keyboard, nothing else like it on eBay and an item that other buyers would just scroll past !

 

"Sent a message to seller; "$120.00 for $1500.00 item.  You gotta be joking."
Then another message to seller; "this seems completely shonky ... reporting to eBay."
 
The seller then cancelled the order without being requested to cancel it.

 

And you sound surprised !

 

................................................................................................................................................................................................

 

FACT

The seller 's inflated the price to keep their place in a best match ranking and can be reported  to eBay for advertising items that are  not in stock

 

 

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eBay REVIEW of seller conduct COMPLETELY WORTHLESS

The seller 's inflated the price to keep their place in a best match ranking and can be reported  to eBay for advertising items that are  not in stock

 

Yes, that makes absolute sense to explain the high price point.

But I had an unusual experience this morning.

For some reason, back at the start of this thread, I must have saved that item into my watch list & today I saw I have received a seller offer on it.

$1425, down from $1500.

 

I am not a seller so I am not exactly sure how offers are initiated from the seller's side. Perhaps there is some tab they can tick that offers 5% off all their listings at the same time, so they don't get to review each individual ad?

 

 

 

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eBay REVIEW of seller conduct COMPLETELY WORTHLESS

STILL showing at $1500.00 after seven days to correct.

https://www.ebay.com.au/itm/364547938494

OBVIOUSLY VERY SHONKY seller.  Avoid at all costs:

https://www.ebay.com.au/str/1833ptyltd?_trksid=p4429486.m3561.l161211

Just provided negative feedback on "purchase" (which never happened after advising seller of report to eBay).

Message 9 of 10
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eBay REVIEW of seller conduct COMPLETELY WORTHLESS

That seller's feedback is down around 95%, which to some buyers probably sounds fine, but in reality, it is a bit of a red flag, or could be.

I think on ebay all buyers should carefully check out feedback  & things such as seller location etc before they buy.

And some items are just better off bought in a real store.

 

I guess the main thing to take from all this is if you suspect a seller is shonky or that their goods are overpriced or not as described, don't make an offer, don't buy from them. There are plenty of reputable sellers on ebay, so just scroll on by the iffy ones.

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