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Forum Posts
Courier lost my package, seller / eBay has denied my request for a refund
I ordered two items in late November 2024 from a seller in the USA. The package was sent promptly and arrived in Australia on 14 December 2024. Unfortunately, the Australian courier company used was CouriersPlease - a cheap, yet unreliable company. A...
I have not received my item which was ordered on the 17/01/2025
Can I talk to someone
Faulty product
How do i go about returning an item or getting a refund when an item i purchased no longer works after less than a month? And of course it outside the return window so how can this be done? I have advised the seller of the issue but they are doing no...
I have been given the run-a-round by a seller, and want to escalate the issue with ebay but can't
When I try to "Contact EBay" I get given options and basically they all direct me to contact the seller, I have already tried to resolve the dispute with the seller but they keep stalling, or keep giving me the run-around. They offer a replacement in...
New Queensland Knife Laws and eBay keywords
I understand the what and the why behind restricting knife sales. But eBay seems to have done an all or nothing approach. I can not bid on any military items such as bayonets, despite being allowed to buy and over 18 it seems to be a blanket ban - if...
Refunded to a gift card which does not exist
Hey guys,I recently purchased an item that didn’t fit my vehicle. I requested a return, and eBay automatically processed a refund. However, the refund was sent to a gift card that no longer exists, which I had used to purchase the item.Could you plea...
Item marked as delivered by the seller but I have not received it
I bought the following product: Order info Time placed 13 Aug 2024 at 6:37 PM Order number 07-11940-13902 Total AU $546.22 (1 item) The item was delivered when I was not at home as we had moved addresses, and I was unable to pick it up from the couri...
eBay ignoring requests to escalate legitimate gift card
I was gifted 2 gift cards for Christmas. I applied them to a checkout but the balance disappeared safe to say I didn't continue the purchase. I've contacted customer service three times now about it last 2 times asking for it to be escalated or asked...
Resolved! I think I was scammed, but I am not sure. Help!!
Hi all. I am currently in a situation and not sure how to proceed from here, I am not 100% sure it was or wasn't a scam from start to finish. I want to start off by stating I was able to get a courtesy refund. But I am wondering if there is anything ...
Grumpy pickle in a jar sculpture . What is sent is not what is pictured
Has anyone received grumpy pickle in a jar like shown in pictures 81 sellers advertise? The pictures do not match what is sent. What has arrived has been cheap and nasty and definitely not one of a kind!. Sellers cannot prove they have what they are ...
Drop Shipping eBay sellers damaging customer trust
The number of drop shippers on eBay is increasing and I am finding them to be inattentive, careless and completely lacking in customer support. Recently I had to purchase an item from 3 different sellers before receiving the correct, advertised one. ...
Product recalls
Hi, I purchased an item that is subject to a recall on electrical safety issues.Ebay emailed this to me.Hello 2611geoff,We take product safety very seriously. We’re reaching out to you because an item you purchased may have been recalled or pose a sa...
Item marked as return to sender after 1 attempted delivery after hours
My item was marked by DHL Australia as "Undeliverable - Return to sender" after only 1 attempted delivery after hours. Ebay won't allow me to open a case for not receiving the item until Jan 31st and the sellers' hands are tied as they have shipped i...
Resolved! Leaving feedback for a Seller
Does anyone know how long you have to leave feedback for a Seller after the item arrives? All the posts about this are old, so things may have have changed.
Feedback
I am receiving emails to leave feedback when I actually haven’t received the goods. Sometimes parcels takes weeks. Consequently can’t leave feedback.
