on 21-07-2017 12:41 PM
Ok, originally the item was $925 USD, the seller made a counter-offer to me of $825 USD, I accepted.
I then used a 10% off discount code to make it $742.5 which when converted to AUD currency should be approx $935.82 + shipping.
When I went to checkout, surprise surprise, there were import charged.
The only reason I bought this item was so that with the 10% off voucher would make it below $1000 AUD so there would be no import charged.
After multipled minutes on the phone to non-Australian eBay customer service agents, they are claiming that the voucher is off the total price. They do not understand no matter how many times I explained or spoke slowly that the voucher should have been taken off from the item price which would then be low enough to have no import charges.
Some other forums have said that shipping costs attributes to import charges too, but I have bought other items over $1000 AUD from eBay internationally and never paid import charges with charges calculated from shipping and have had word from customs as well that it is only the value of the item taken into account, not shipping costs.
Someone tell me if i'm wrong here.
Also tell me if i'm right.
still waiting for eBay to tell me the final conclusion though still pretty sure they don't actually understand the problem i'm telling them.
on 15-07-2022 08:37 AM
Maybe they're scamming the import charges. i.e. Keeping them for themselves, seeing as they don't have to forward them to the tax office.