ebay have not given me an access code and so cannot cancel my order as a guest

[ussco_nldgo]

i bought an item on ebay as a guest and ebay sent me the confirmation email

They did not however give me an access code so i cannot cancel my order

[ussco_nldgo]

ok it appears i cannot edit my above post, apologies.

Where can i find this access code? and how can i go about cancelling my order?

[lyndal1838]

You as a buyer cannot cancel your order.  Only the seller can cancel an order.

You can try contacting the seller but you need to be aware that the seller does not have to cancel anything.

[padi*0409]

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@ussco_nldgo wrote:

i bought an item on ebay as a guest and ebay sent me the confirmation email

They did not however give me an access code so i cannot cancel my order

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Please be aware that if your seller will not agree to a cancellation they will most likely open a "non payer's dispute", if you don't pay you will get a strike against you.

If you get more than one of those within 12 months you'll find yourself blocked from biddinng/buying from any member that has their buyer blocks in place.

[lyndal1838]

Padi, do you know if that applies to Guest purchases on ebay or only to purchases by registered members?

I do know that you can use paypal as a guest but if you want to make a claim you have to become an account holder so wondered if the same applies to ebay?

[padi*0409]

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@lyndal1838 wrote:

Padi, do you know if that applies to Guest purchases on ebay or only to purchases by registered members?

I do know that you can use paypal as a guest but if you want to make a claim you have to become an account holder so wondered if the same applies to ebay?

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Hmmm, that's a thought Lyn, I guess if it was a problem with a refund, then the way out of it would be to register with PayPal.

Mind you with the defect shambles for sellers, I imagine a lot of sellers are wary of doing cancellations and just go straight down the NPD path.