how can i change a negative feedback that i posted

rogerwa2
Community Member

can i change a negative feedback that i left, because the problem i had with the product  has been fixed by the seller  

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how can i change a negative feedback that i posted

it is possible to use Feedback revision to ask a buyer to change the Feedback they left.

This option should be used if a buyer leaves a negative or neutral Feedback by mistake, or if you and the buyer resolve the issue. You can send up to five Feedback revision requests for every 1,000 Feedback comments you receive.

Once you initiate Feedback revision, the buyer has 10 days to either agree and revise their Feedback, or disagree and state a reason why.

  • Buyers can contact a seller to suggest a Feedback revision; however only the seller can initiate the revision.
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how can i change a negative feedback that i posted

rjm6572
Community Member
if you have a problem with the item its best to contact the seller before leaving feedback and it gives them a chance to fix it up
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how can i change a negative feedback that i posted

If for some reason the feedback can't be changed (and I'd make sure all avenues had been tried first as it seems like the conditions to revise feedback can be met) then there's always the option of leaving a follow up note where you can say all is well and thank the seller.

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