on 17-08-2014 09:43 AM
can i change a negative feedback that i left, because the problem i had with the product has been fixed by the seller
on 17-08-2014 10:21 AM
it is possible to use Feedback revision to ask a buyer to change the Feedback they left.
This option should be used if a buyer leaves a negative or neutral Feedback by mistake, or if you and the buyer resolve the issue. You can send up to five Feedback revision requests for every 1,000 Feedback comments you receive.
Once you initiate Feedback revision, the buyer has 10 days to either agree and revise their Feedback, or disagree and state a reason why.
on 17-08-2014 10:30 AM
on 17-08-2014 11:58 AM
If for some reason the feedback can't be changed (and I'd make sure all avenues had been tried first as it seems like the conditions to revise feedback can be met) then there's always the option of leaving a follow up note where you can say all is well and thank the seller.