on 30-03-2017 01:33 AM - last edited on 02-04-2017 08:02 AM by li.varia
I purchased many items recently from eBay.com.au. I paid with Paypal. But I accidently deleted my NEW Paypal account, (due to password mixup).
After making a new Paypal account (using all my previous particulars), I cannot see my payments (to eBay) any more.
This means I am NO LONGER COVERED BY PAYPAL POLICY OF opening a dispute if parts are damaged / missing / or NOT received.
I wrote to Paypal direct. They stated that they will get back to me with 24-48 hours. That was a week ago.
How can I get eBay to contact and show my recent purchases from eBay ? So I can STILL be covered by their Policy warranty .
Peter
on 30-03-2017 06:20 AM
You are not writing to Ebay here so you should report your post to have your personal details removed. I suggest you call paypal not email. The operators are friendly and should be able to help.
on 31-03-2017 11:46 AM
When ever i pay by paypal, I always get en email notification showing payment receipt.
Did you get one in your email? (will be the email attached to your paypal account)
on 31-03-2017 12:10 PM
Jane, that is not always the case now.
If you use the Cart function and pay for a number of items from different sellers in the one payment then you usually get a notification that payment is pending and the receipt will come through later. Sometimes "later" means never. Never worries me because the payments are in my paypal account.