eBay

flower-2011 · ‎28-09-2018

I purchased items that didnt arrive and after 2 months I contacted the seller, who was great and quick to respond and refund to my paypal account. Now the items have arrived in the post (3 months from purchase).

I've googled, read info on this board and followed the only advise I can find and that is to use paypal to repay the seller, but I can't because the ebay sellers email address and details are not shown on paypal (just the seller's ebay name). I contacted the seller asking how to repay them and they said to just pay again through paypal. So I've looked at Paypal again but I still can't see how I can do it without the sellers contact details. Am I missing something? I can contact the seller again and ask these questions but I dont wont to bother them further if I can avoid it.

thanks in advance for any help anyone can give.

michellebartley · ‎30-09-2018

If an item I bought hasn't been delivered and I start to have a "melt down" then I would usually contact seller so I can get reassurance my item is on its way. Being patient is the key.

foxette-in-sox · ‎30-09-2018

@michellebartley wrote:
If an item I bought hasn't been delivered and I start to have a "melt down" then I would usually contact seller so I can get reassurance my item is on its way. Being patient is the key.

davewil1964 · ‎30-09-2018

OP gave the seller 2 months. Seller refunded. OP has now received the goods. OP wants to know how to do the right thing and repay the seller as they currently have the goods and the money.

michellebartley · ‎30-09-2018

You misunderstood the message Lyndal. From the "seller" not "members".

*tippy*toes* · ‎30-09-2018

@michellebartley wrote:
If an item I bought hasn't been delivered and I start to have a "melt down" then I would usually contact seller so I can get reassurance my item is on its way. Being patient is the key.

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