item not revived case time out what should I do ?

My item didnt recive then i open the case now the case has been closed due to time out what should i do now ?

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item not revived case time out what should I do ?

lyndal1838
Honored Contributor

There is nothing you can do now.  If you let the dispute time out before you escalated to a claim there is nothing more to be done as you cannot reopen a dispute.

Why did you not escalate within the 20 days allowed?

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