on โ17-03-2014 03:25 PM
My item didnt recive then i open the case now the case has been closed due to time out what should i do now ?
on โ17-03-2014 03:32 PM
There is nothing you can do now. If you let the dispute time out before you escalated to a claim there is nothing more to be done as you cannot reopen a dispute.
Why did you not escalate within the 20 days allowed?