@fixnwear wrote:
Hi sticky,
I always tought that Click & Collect says free, but it's not really as seller still has to pay to send it to Wollies.
And besides, it does say $7 postage in the listing - there is no way you would have missed that!
You sure you are not just conveniently latching onto the word free - anmd totally chose to ignore the $7 bit about postage?
Many people do that, just find something most convenient in the listing - as it's obviously in their interest to do so .
Obviously this seller expects postage money - otherwise she wouldn't have asked you for it.
And the items you bought are dirt cheap, surely you can pay the postage for them rather than demand seller pay it for you out of her probably negligible "profit"
And forget the silly advice about leaving a neg! That is not how you treat people who are only asking you for something that they are entitled to and is in the listing.
I think you have overlooked a couple of things.
1. In the ad it lists free standard postage then in the text it says $7 for a tracked satchel. Now I've been around ebay for many a long year & seen literally hundreds of ads that mention a dearer postage if you ask for anything above standard. eg express, or for item in the original box etc
So my reading of it would be if you were willing to have standard postage that is free but for a tracked satchel it will cost extra.
That's with me reading the ad and not trying to ignore the $7 bit at all.
2. The item I looked at wasn't dirt cheap. It was $8. I looked at a couple of other sold items (sold to other people, not this buyer) and one was 99c with $7 postage so bingo, exactly the same amount. As a buyer, if I saw that history, I would think-the seller is starting this item dearer in order to cover postage.
Don't get me wrong, I think starting any auction at 99c is a mug's game but the seller has been around the traps way long enough to know the ropes & to have learnt from experience. I believe the seller has seen the buyer has a low score and is trying to coerce them into the tracked satchel, thinking that with any luck they won't know any better. That's not ethical. If they wanted more money, they could have started their auction dearer.
Sticky note, here's what I would do.
I would message the seller and say thanks, but I am happy to go with the free standard postage offered in the ad, rather than the satchel.
If they insist on extra say no, the ad said free postage & that was my understanding, that standard postage was included & it was only if I wanted a special satchel it was extra.
If they don't post & the expected arrival date comes & goes, file an item not received claim.
And yes, neg feedback would be deserved in this case.
As for paying extra. Someone suggested if you want to pay extra, then ask for a refund and a new invoice being issued. If anyone here really believes the seller didn't know how to list standard postage costs in the ad, then what confidence should we have they would know how to cancel & reissue an invoice?
