<Removed> charges $12 for free postage...???

[guntis21]

<Removed>  a seller charges $12 for free postage..only because she pays an annual fee of $40 for free postage...but still feels she can rip off buyers...with defunct MAILMAN system.which Officeworks has dissassociated themselves from.!!!      I would like to know how and why a seller can get negative feedback removed without any communication by Ebay with the the Buyer ..ME... being involved....????   <Removed>..misrepresented her sale....I had to spend days on the phone because it turned out that 3 different Couriers were involved and different tracking No's came into play....finally this morning I had to ring someone in South Australia ( I am in Tasmania )  to find out why the parcel supposed to be delivered 2 days ago was still missing....a kind lady advised that it had been delivered last night at 7 pm..???   She said check behind bins etc. ....finally found the parcel dumped at the base of the letterbox on the street....luckily no one had stolen the package....but what a STUPID thing for a Courier to do because they are too lazy to come through the gates...Jane the Seller has had my negative feedback wiped in a blink of an eye by Ebay  and it stinks...!!!

                                     There are 2 sides to every story but not to Ebay who turn a blind eye to so many things and dump the seller..!!!

                                          NO TRANSPERANCY WITH EBAY...a law unto themselves...!!!

[wide-world-of-stamps]

I had a bit of a brainwave in the middle of the night.

Think about the following scenario -

A listing shows free postage/express postage with eBay Plus.

The OP doens't understand the term "eBay Plus" and misinterprets this as free postage.

The seller explains this, but not clearly enough for the OP.

ie. instead of reading "you get free postage if you pay a $40 (or $49 or forty something dollars) fee per year to get free postage" meaning for the buyer to join eBay Plus, the OP has misunderstood the "you" to mean the seller rather than the buyer.

This would explain the confusing (to us) comment about a seller paying an annual fee for free postage.

Hope this makes sense - it was crystal clear at one o'clock this morning, but not so easy to explain now I'm wide awake!

[lyndal1838]

That makes perfect sense to me too....I wonder if the OP will be back to confirm or deny the scenario.

[*tippy*toes*]

I don't have eBay Plus, so see postage costs as they are. The seller had several hundred listings. Only about 6 or 7 had a postage cost attached. The rest were listed with free postage. All the listings I looked at were immediate payment required, so not like the seller could send an invoice with a postage cost attached.

I would be surprised if the OP comes back as I don't think they got the reactions they were after from the members here.....that being, total outrage. Maybe if we had the true full story, there might be some outrage, but little snippets, of little bits, are not enough.

[*tippy*toes*]

I was a bit out with my numbers! The seller has 960 listings at the moment, and 912 are for free postage. They are showing 95 sold listings, 92 being free postage. It would be interesting to know which one the OP bought, but the last item to show a postage cost was back in May.

[11dustyattic]

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@wide-world-of-stamps wrote:
I had a bit of a brainwave in the middle of the night.

Think about the following scenario -

A listing shows free postage/express postage with eBay Plus.

The OP doens't understand the term "eBay Plus" and misinterprets this as free postage.

The seller explains this, but not clearly enough for the OP.

ie. instead of reading "you get free postage if you pay a $40 (or $49 or forty something dollars) fee per year to get free postage" meaning for the buyer to join eBay Plus, the OP has misunderstood the "you" to mean the seller rather than the buyer.

This would explain the confusing (to us) comment about a seller paying an annual fee for free postage.

Hope this makes sense - it was crystal clear at one o'clock this morning, but not so easy to explain now I'm wide awake!

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Crystal clear at 1 o'clock this morning lol 😂

Isn't that odd, I'm more creative in the middle of the night too. I can totally relate.

Yes perhaps there was a misunderstanding