<removed> will not reply to my messages they have my phone and will not replace it

[jp190466]

I purchased a phone in Dec 2013 returned it on Jan 2014, <removed> have not replaced the phone and now refuse to reply to my message requests. Ebay have frozen their account as their contact details are in correct, this is not an Australian business it is based in Malaysia, very bad experience

[sales-tas]

Beware buying anything from this seller on ebay or else where, here is some details that may help you all.

There details:

<Removed> 

Shiiping From Sydney Australia is where there warehouse is, contact Consumer Affairs IN NSW to help you, and also contact your bank, with all details including the return shipping, Im still currently chasing a refund for $255 for a misleading item and its not, its Malaysian Phones and refurbished, and dont work, and there not for Australia even thoughthey say so, hope this helps.

Dont Harrass the people at the below details as they will try to help as they sick of it now also, so hurry up everyone before its to late.

<Removed>

[maranock]

 You cannot name and shame on these boards no matter how bad you believe a seller is. If you keep doing it you will be banned.

[sales-tas]

Your dead right because they sell thousands of items every month, hence why eBay and PayPal aren’t going to do anything while they are making this sort of money from 1 seller, hence why there both billion dollar companies, they don’t care, so good luck everyone, in your efforts to getting your refund, never give up, eBay/PayPal bans me that will be there first big mistakes, considering I have barristers and lawyers in my family, ok all the best.

[maranock]

If you have a problem there are procedures in place to get redress. If you follow the rules you will get your money back.

Instead of getting upset all you have to do is come here and explain your problem and many experienced Ebayers will be willing to help you.

[padi*0409]

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@sales-tas wrote:

Your dead right because they sell thousands of items every month, hence why eBay and PayPal aren’t going to do anything while they are making this sort of money from 1 seller, hence why there both billion dollar companies, they don’t care, so good luck everyone, in your efforts to getting your refund, never give up, eBay/PayPal bans me that will be there first big mistakes, considering I have barristers and lawyers in my family, ok all the best.

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No laywer or barrister will be able to help you if you breach policies on the boards and get banned from posting here.

[davewil1964]

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@sales-tas wrote:

Your dead right because they sell thousands of items every month, hence why eBay and PayPal aren’t going to do anything while they are making this sort of money from 1 seller, hence why there both billion dollar companies, they don’t care, so good luck everyone, in your efforts to getting your refund, never give up, eBay/PayPal bans me that will be there first big mistakes, considering I have barristers and lawyers in my family, ok all the best.

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Good luch with that. You might get some of them to read up on defamation.

[brerrabbit585]

And breach of privacy.

[*tippy*toes*]

Getting a refund won't be an issue for me because I wouldn't be stupid enough to buy a phone off eBay. Live and learn. Follow the correct procedures to get a refund.

FYI, NSW doesn't have Consumer Affairs. NSW has the Department of Fair Trading. They changed to that 20 odd years ago.

[teamsmith*16]

i just purchased the jeep z6 mobile phone cant seem to get it to work in australia ,have sent msgs and no replies .....not good !

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@sales-tas wrote:

Beware buying anything from this seller on ebay or else where, here is some details that may help you all.

There details:

<Removed> 

Shiiping From Sydney Australia is where there warehouse is, contact Consumer Affairs IN NSW to help you, and also contact your bank, with all details including the return shipping, Im still currently chasing a refund for $255 for a misleading item and its not, its Malaysian Phones and refurbished, and dont work, and there not for Australia even thoughthey say so, hope this helps.

Dont Harrass the people at the below details as they will try to help as they sick of it now also, so hurry up everyone before its to late.

<Removed>

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[la1814-psi2zleqx]

I notice this is a posting from Feb 2015 but this company is still up to the same tricks in Feb 2017. I have just been caught out. Why oh why are they still allowed to trade on eBay? I only discovered mine was reconditioned because I rang Apple and they id'd it as having been activated in Dec 2012- otherwise I would have been none the wiser. All the comments in your post are true. They are Malaysian with distribution warehouse in Sydney.