not looking after customers

[braddelblue]

I have been here  few yrs, have a 100% honesty reliability rate as does many......I do not ever charge extra on postage. It has now got to the point where I am leaving positive feedback and not getting any feedback at all in return even tho I paid for item within 5 minutes of winning or buying item. The amount of money being added to postage is disgusting... over $10 extra on too many occasions. Sadly...I cannot trust doing business on ebay......the best way to keep customers coming back is to be honest, don't overcarge on postage be courteous by replying to all mssages about transaction. for the past few rs I have refused to buy an item from anyone with less than 100%. Now those with 100% are not being so reliable /fair/decent.

Have enjoyed my time on ebay, time to rethink using this service.

[smiling.susan2011]

It is a shame that some sellers who do the wrong thing can spoil it for the rest of us. 

I have been able to buy some fantastic items here but on the other hand I have also seen some sellers who I do not trust and would not go near.  You just have to be careful who you buy from and who much money you are willing to spend.

If you really think someone has overcharged on postage question them about it and see if they react.  Some people will reduce their postage costs if you stand up to them and prove they are overcharging you. 

In any online shopping area like ebay, Gumtree, Etsy there will be some sellers who are fantastic and some who are dreadful. 

[k1ooo-slr-sales]

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@smiling.susan2011 wrote:

If you really think someone has overcharged on postage question them about it and see if they react.  Some people will reduce their postage costs if you stand up to them and prove they are overcharging you. 

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and the best time to question a seller about postage is before you bid or buy.  Once you bid or buy you are accepting the postage charge as listed by the seller UNLESS you have messaged them and got a commitment towards a lower price.

As far as "standing up to them and prove they are overcharging you", sellers are under no obligation to reduce the price of postage once you have committed to buy.  If you can prove to a seller that they are overcharging on postage before committing to bidding/buying that will not get you anything except maybe being put on their Blocked Bidder List as they may feel that you would be a problem buyer should you eventually buy from them.  Proving they are overcharging on postage after committing to buy is wrong, as the act of committing to buy is an acceptance of the postage rate.

Members may feel that sellers have a moral or ethical obligation to offer genuine combined postage rates, but these are not concepts that eBay impose as a pre-condition for being able to sell on eBay.  If you ask the seller a question and get the run-around regarding combined postage or postage rates then my best advice is do not buy from that seller.

[k1ooo-slr-sales]

Now, having already posted once on this thread, I will point out that there have been threads on here before where a buyer has complained about combined postage by a seller.  The usual line is:

"I asked about combined postage before the end of the listing and the seller said they do combine postage and then they try to charge me the full postage on both items for sending in one package" because some sellers interpret combined postage as simply putting multiple items in one satchel/box

 . . . . . . OR . . . . .

"I asked about combined postage before the end of the listing and the seller said they do offer discounts for combine postage and then they only give me 50 cents discount for both items for sending in one package" because some sellers will reduce postage by only a small amount for combined posting. 

For multiple items sent in the one parcel/satchel/box you need to get a committment of a postage price from a seller before committing to buy to be sure that the postage rate will be acceptable to you, otherwise you are leaving it purely to chance that there will be a fair posting cost.

[kobies_costume_jewelry]

As a buyer I too use too think that the postage cost's of some seller's was high but as a newbie seller I came to realise that most of the time they were reasonable. it takes time to wrap and pack not to mention the trip to the post office then the postage itself it all cost's money.

As for a buyer's/seller's rating who really cares about the score (unless it's really bad) it's the feed back that counts and how the other person has reacted to it. 

**bleep** this insomnia got to get some sleep 

[kobies_costume_jewelry]

sorry about the bleep didnt realise I get bleeped for using the word **bleep**