not looking after customers

[braddelblue]

I have been here  few yrs, have a 100% honesty reliability rate as does many......I do not ever charge extra on postage. It has now got to the point where I am leaving positive feedback and not getting any feedback at all in return even tho I paid for item within 5 minutes of winning or buying item. The amount of money being added to postage is disgusting... over $10 extra on too many occasions. Sadly...I cannot trust doing business on ebay......the best way to keep customers coming back is to be honest, don't overcarge on postage be courteous by replying to all mssages about transaction. for the past few rs I have refused to buy an item from anyone with less than 100%. Now those with 100% are not being so reliable /fair/decent.

Have enjoyed my time on ebay, time to rethink using this service.

[chameleon54]

Unfortunatly your concerns are shared by many. As ebay has grown, the original company philosophies of community, honesty, sharing  etc. have been eroded in search of the almighty dollar. Ebay allowing Chinese junk sellers to dominate listings, lack of protection for sellers, allowing unscrupulous scam-  artist sellers to flourish, discouraging the general public from selling with higher listing fees, constant unnecessary changes to systems  etc. has eroded peoples confidence in the system. I think this contributes to the "low care factor" many feel about ebay.  Unfortunatly in many ways, ebay may be slowly killing the goose that lays the golden eggs. I just hope it stays alive long enough to see me through to retirement. I hope you will stay with us. If all of the "good people" go, who will be left ??

[lyndal1838]

Your complaints about feedback are not supported by your profile records.....you have received 186 feedback but only left 175.

[braddelblue]

Hi.... if that was the case then  would apologise , but on my screen I have 167 feedback, still waiting on feedback this week. I'm sorry you see an extra 19 feedbacks for me..I clearly need to go to ebay as to where they all went from my profile.

[braddelblue]

ty..so much negativity on this site. Would you please let me know what feedback you see on my profile please as I still only see 167. Ty

[padi*0409]

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@braddelblue wrote:

ty..so much negativity on this site. Would you please let me know what feedback you see on my profile please as I still only see 167. Ty

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Ty, I see the same as Lyndal, 186 received and 175 left by you, possibly you're getting confused with the 167 that's showing on your profile - which is different from total feedback left, since any multiple feedback from the same seller in a 7 day period will only give you 1 addition to your profile total.

[putney32]

9 years 186 feedeback

as a buyer what ar you planning on ''doing'' with your fb if you had more??

[phorum_junkie*]

Why do you want buyer feedback? It tells a member nothing except that you have bought an item from a seller who leaves feedback.

Your feedback 'score' is lower than the number you have received because of multiple buys from the same seller, unless they are more than 7 days apart they only count as one.

I wouldn't have a clue how many feedback I had on my buying accounts, I couldn't say for sure how many I have for my selling accounts either unless I went and looked. As long as I have enough that shows a buyer I am a good bet to buy from why should it matter?

I am on ebay to buy and sell things, not to collect pretty coloured dots on my computer screen.

As fo0r only charging cost for postage I would view that with suspicion, if I see a seller is not charging anything for their packaging or time that gives me the impression they are not using quality materials and are just shoving the items in a satchel without much care. You are doing yourself out of some money anyway, I add a packaging and handling charge and I have a perfect 5 for my postage star.

[k1ooo-slr-sales]

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@braddelblue wrote:

I have been here  few yrs, have a 100% honesty reliability rate as does many......I do not ever charge extra on postage. It has now got to the point where I am leaving positive feedback and not getting any feedback at all in return even tho I paid for item within 5 minutes of winning or buying item.

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Those that only buy on eBay will all have 100% feedback rating as sellers can only leave their buyers positive feedback . . . . . and this makes the 100% rating nothing to do with the honesty of the buyer.  If no sellers left you feedback for a whole year your rating would drop to 0% . . . . . . once again this would not be a comment on your honesty rating.  If you bought 150 items in a year and only got feedback for one feedback your rating would be 100%.  This is why I am saying that buyer feedback has nothing to do with honesty, I'm not having a go at you personally.

Your last feedback as a seller was back in '08, so I'm not sure what your "I do not ever charge extra on postage" comment is about.

[springyzone]

It is a bit puzzling that you are missing out on just about all your feedback.

Over the last few months, I have been buying things from sellers who obviously were running their own small business on ebay.

They would have the shop, dozens of items, that sort of thing. They didn't all have 100% positive feedback but some of the negs and neutrals looked to be left by drongos anyway so that didn't bother me.

In every case (from memory, anyway) those sellers were quick to leave me feedback. The regular sellers just seem to.

Sometimes the 'home' seller mightn't but I don't let it worry me.

I always think once you get feedback over about 50, you've established a record anyway, so don't worry.

As for postage, I don't mind a little extra added for handling and supplies. If I were selling, I would charge for it too.