on
03-04-2025
11:08 AM
- last edited on
03-04-2025
12:53 PM
by
kh-syedse
I purchased 2 liner/piston kits for a Buhk DV20 motor on separate orders within 15 minutes 0n Sunday 30th March. I got a message via Ebay that day advising the vendor was offering a 5% discount which encouraged me to place the two orders. (one with full discount) The vendor now states he can not give a delivery date as he is in dispute with Ebay. The order was placed using Paypal and the vendor as far as I can see has my money.
He state he is willing to give a full refund but asked me to initiate the claim.
When trying to obtain a refund I was directed by Ebay to try to resolve the issue with the vendor as it was too late to cancel via Ebay. He state he is unable. I am now out of pocket by $562 and have no idea how to resolve this problem
03-04-2025 11:13 AM - edited 03-04-2025 11:14 AM
Once the final ETA has passed, open a dispute under the eBay's MBG, see the link below on how to do it.
Don't close the dispute for any reason until you get the full refund.
https://pages.ebay.com.au/ebay-money-back-guarantee/