over charge on postage, advice required

[b.bight24]

Hi everyone, I recently purchased two items, boots and shoes, this was on the 4/12, I wrote to the buyer the next day, requesting combined postage (which was mentioned on her listing) she sent me an invoice with both @ 13.50 each total $27.00, and told me to pay and she will refund the difference, I sent a 2nd email on the 5/12 and the 3rd on the 7/12, again requesting  a combined invoice.  On the 8th, I received her reply stating that I was to pay the full amount and if I do not pay by the following day the items would be relisted.

keep in mind before your read her answer below, that the listing ended on the evening of the 4/12 and I paid on the morning of the 8/12

I paid the full amount, the following morning of the 8th.  The next day I received a refund of $6, bringing the postage down to 21, still a bit over the top, but acceptable.  The parcel has arrived in an ebay 3 kg bag which would be around $12 - 14 her original listing stated postage at 13.50 per item.

I wrote requesting a futher refund as the postage over charge was excessive

HER REPLY IS BELOW

I would like your opinion on this transaction - am I being unreasonsable? 

My thoughts are that this is not the ebay way, I have two sites, and have even refunded as little as 95cents rather than overcharge.

Naturally she would like the boots back, as they are worth far more than $45.00

Should this seller be reported and who do I report her too?

Thank you in advance for any advice.

[peppers-tree]

Well..I for one do not think you are overreacting... I would be annoyed at having to pay an extra $7.50 postage... What's a little petrol and time cost ...? Good will me thinks... I never charge any more than I have to .. and sometimes under quote and wear the difference... That's the problem these days IMO, people have all sorts of excuses for something that is just downright wrong....

[b.bight24]

Good morning, Well THANK YOU, I was beginning to doubt myself and wonder if I was turning into my mother. 

I will tell you all something funny, a few months ago, I won a skirt for 99cents, brand new with tags value $149.95, the seller tied the skirt into a tight knot and put it to a bag.  Obviously annoyed at the final selling price. 

The seller sets the price and yes I won a bargain, but if I had not won the bidder below would have won them for less, that still does not give her the right  to threaten and try to make up the loss by charging extra postage.   

Have a great Christmas.  Thank you  

[gec2002]

I am sorry but asking for extra postage than what is quoted is completely different to your original situation were the seller only charged you the listed postage and then even gave you a discount on the combined postage.  If you felt the listed postage was too high its easy dont bid or purchase, however if the seller lists a low postage and then tries to charge you more then you have a genuine right to complain, and even the sellers here would agree with you.