payment error but money was deducted from my account.

[qanaadu0]

earlier today i bought a phone and a phone case from 2 different sellers. when i press the confirm payment button it refreshed the page and told me there was an error while purchasing. i proceeded to check my account and the money was deducted from my account from ebay. i check my purchase history and there is nothing there. i tried contacting the phone seller but i have yet to receive a reply. should i contact my bank and get a refund or just stay put?

[qanaadu0]

i also didnt get a confirmation page with my order numbers and no confirmation email

[jellybirddesigns]

The seller does not handle any of the money and cannot assist.

Did you pay via credit card? Usually the deduction goes to "pending" for a day or so, before it changes to an actual charge. If there was no proper transaction, it should fall away, maybe overnight or in a day or so. You can always call up your CC provider to check.

Just to clarify - did only the phone purchase fail and the phone cases were ok?