postage problems - items not arriving

Hi - has anyone, sellers or buyers had problems with postage lately?  Items either seem to be taking upto and over 4 weeks to come from overseas.  i had one item take 16 days from Victoria to WA.

 

i have also had several items not arrive at all .

 

Postage seems to be taking a long time and express does not seem to mean express  The items i buy are from reputable sellers some with the highest ratings.  i received a refund for one item but i am concerned that it seems there is an increase in waiting time and items not arriving .  i have been buying a lo g time and never had this issue before.

Karena 

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Re: postage problems - items not arriving

12 days Harley babe - that is terrible. Like I said 16 days from Victoria to Perth city centre - like seriously what the....Over 7 days for another from East to west.
I have heard they are not sorting at night time like they used to and even post offices are asking where their mal is.
I have to say though all sellers have been great when contacted about items not arriving. But i also wonder if there are not other reasons for missing mail. My friend had free samples taken from her package and a to be of cream opened as the seal was broken so just who are they employing - makes you wonder.
Message 11 of 18
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Re: postage problems - items not arriving

Yes certainly makes you wonder. There has definately been some change in the last month maybe that is due to no night sorting, but still 12 days to same state is terrible.

We are paying for our postage and yet the service has gone backwards in a big way.

Message 12 of 18
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Re: postage problems - items not arriving

I'm still waiting for a parcel 'marked as posted' on 20 Sep to arrive from Brisbane to Melbourne.  Mind you, the dates given for delivery in the listing are for between 09-11 Oct which I find extraordinary if my purchase really was posted on 20 Sep.

 

In the meantime purchases bought at the same time and even later from US have started arriving.  If my item doesn't turn up by 11 Oct then I wonder if it ever will. Smiley Sad

Message 13 of 18
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Re: postage problems - items not arriving

It is October so perhaps they are going to blame the increased mail sent because of Christmas Smiley LOL

____________________________________________________
It says in this book I am reading that by 2065 80% of women will be overweight.

See what a trendsetter I am?
Message 14 of 18
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Re: postage problems - items not arriving


@phorum_junkie* wrote:

It is October so perhaps they are going to blame the increased mail sent because of Christmas Smiley LOL


over on Community Spirit they would probably blame Tony Abbott.


Some people can go their whole lives and never really live for a single minute.
Message 15 of 18
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Re: postage problems - items not arriving


@crikey*mate wrote:

@belindabargainhunter wrote:

yeh same here. I am in Melbourne and I have been using ebay for years with no problems at all. Everything turned up it didn't matter if it had tracking or no tracking.

But the last month things are the same as you very late or not at all.


belinda, please don't take this the wrong way, because I mean this in a nice way, ok? I'm not trying to be mean.

 

When I was looking at smileys, I came across this one, and I thought of your siggie and thought you might like this smiley

 

can spell smiley.gif


I think thats really funny

When life gives you lemons.
Squeeze them into people's eyes
Message 16 of 18
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Re: postage problems - items not arriving

Good Morning All,

 

There’s nothing more annoying than waiting longer than expected for articles to arrive. I apologise if you’ve been through this recently.

 

If anyone has a specific example or issue they would like us to look into please contact us via Facebook, Twitter or our website https://contactus.auspost.com.au/app/ask#email

 

We would be more than happy to look into these issues for you.

 

Thank you.

 

Alex.

Australia Post eBay Team  

Message 17 of 18
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Re: postage problems - items not arriving

It seems entirely possible my purchase has been lost in the post.  The seller has confirmed when it was sent, so it looks like they will be asking questions at Aust Post tomorrow.  Just an ordinary parcel, from capital city to capital city, to a letterbox big enough to hold it....and yet there's no sign of it, or a card or anything.

 

Honestly Aust Post, it's not rocket science delivering a correctly addressed parcel. Smiley Mad

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