purchased unlocked phone but its locked

[tasirenee]

bought a phone that was supposedly unlocked (as advertised) but is locked to a network. any suggestions?

[dylan11235813]

Contact the seller and see what they say or try unlocking the phone somehow.

[peternt2001]

open a dispute for item significantly not as described , a locked phone can be a pain in the ass, or just cost you time and money to go and have it unlocked.

[davewil1964]

If you open a case, you will probably be required to return it to the seller, at your cost, by trackable (registered or C&S) means, so keep that in mind.

It might be cheaper to get the phone unlocked and/or see if the seller will contribute towards that.

Imo phones are the number 1 item NOT to buy online. Unless from a registered business with a B&M.

[au2014-arvin]

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@tasirenee wrote:

bought a phone that was supposedly unlocked (as advertised) but is locked to a network. any suggestions?

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What is your Mobile Model?

Unlock-Free.com is a site that provides free unlock for basic models.If your model is not there i suggest you can visit ClassicUnlocking.com here select your mobile model,Networkprovider,Country,IMEI.They help to unlock your mobile...

[stegor_55]

Had similar experience.  The bottom line it is false and misleading advertising uner Section 53 of the Trade Practices Act.  Ebay Australia and New Zealand is a privately registered Australian company ABN 22 086 288 888.  They must comply with Australian consumer law and are responsible for the listing.  If the listings are not changed to accurately describe the product then take it up with the Department of Fair Trading in your state.  A precaution also is to ask the seller for the IMEI code and clear it with the manufacturer before purchasing.  Also ask the seller to include an invoice detailing IMEI so you can match it before unboxing.

You are entitled to a full refund and you won't get caught again.

[stegor_55]

And you are not responsible for the cost of returning the item

[collect247]

Another bazinga 7 years lol

[davewil1964]

I very much doubt the OP has any recourse after this length of time.

And I think you will find that eBay IS NOT responsible for the accuracy of any listings they host unless they are the actual seller, which they are not.

[sandypebbles]

So you are going to spam the same total nonsense response even on a thread that is seven years old?

Pot calling kettle re false and misleading,exactly what every one of your posts have been