requested new invoice for combined purchases, paid for item but they're not on my purhase list?

ulu83
Community Member

I recently bought 2 items from same seller  and requested combined postage new invoice. I received new invoice and I paid for items.  They do not show on my purchase list.  I did have to click on the checkout sign to find them in the first place before paying.  They did show when I first purchased but disapeared after i requested an invoice.  I am totally baffled.Cat Frustrated

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requested new invoice for combined purchases, paid for item but they're not on my purhase list?

Contact Customer support - there have been so many glitches over time & this might be just another one. Have you contacted the seller to make sure they received the payment?

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requested new invoice for combined purchases, paid for item but they're not on my purhase list?

yes I did contact Customer support as soon as I noticed the problem, still waiting for an answer.   The seller has marked the items as posted so everything looks good there..thanks for your answer

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requested new invoice for combined purchases, paid for item but they're not on my purhase list?

What time period do you have your display set to? If 24 hours they won't show. How do you know the seller has posted if you can't see the items in your history?

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