I found this a really interesting thread. I've never had to return an item so had never seen the list of reasons why someone can return something and it is a lot longer than I expected.
I do suspect you would have to be careful exactly what you ticked.
The first few reasons sound to me very much as if they are catering for the ebay plus members, as if i have it right, I believe they are able to return an ebay plus item for any reason and their postage cost is covered.
For non ebay plus members or people buying something not covered with ebay plus though, a return for most of the first few reasons would be a change of mind return where the buyer paid return postage costs.
As long as your seller is in Australia though, I think the seller should be liable for your return postage costs because the item is defective and it sounds as if the ad implied it was working or without fault. That'sa very different thing to change of mind.
You're best, as others have said, to start with an ebay claim. I am pretty sure, from all I have read, that if you tick 'Doesn't match descriptions or photos', that that should work & the seller would have to issue a return postage label.
What i would also love to know though is if several of the other bottom categories would also work that way. To my mind they should. Surely if you ticked 'doesn't work or is defective' or 'wrong item sent' or indeed any of the last 5 or 6 reasons, that should qualify for a seller paid return postage.
