seller who won't answer buyer questions

[clickbaitoz]

This post is more of a whinge than a question but it might serve as a warning to some sellers of 'how NOT to answer a buyers question'. This really has me dumb founded as to how a seller can be so bad at 'customer relations' i guess you would call it. I asked the following about item# 151288291624 which as you can see barely has any description & only 1 photo of the cover.

me: hi just wanting to know more about this mag, looks like its a supplement to a newspaper, if so which one? is it full or digest size? are inside pages in colour or b&w, and how many? is that a stain i can see on the top right of it or a print error? thanks

sellers reply: I prefer to not sell to people who don't know what an item is . They end up being disappointed and leave undesirable feedback

what the??? i mean i could understand if i had left alot of bad fb but i haven't. I'm very generous with fb when sellers get it right & fair when they get it wrong. Am i supposed to be psychic to work out the answers to my questions? I mean i thought they were pretty reasonable or am i missing something? To me it seems like this seller is just lazy, in which case they may as well have not answered at all. Unbelievable!

Seems like i'm having a bit of bad luck with sellers lately, maybe i will give up & go to the op shops, garage sales & fairs instead, i do need to get out more anyway i suppose!

[padi*0409]

So you've bumped a 6 YEAR OLD thread to complain about something that eBay DOES allow you to do in feedback..........

                    

[paper-jack]

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@joyce2395 wrote:

I wish eBay would allow sellers to be rated by their communication in answering questions asked by buyers.

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If you are referring to questions asked by potential buyers, the seller may not see a question until it is too late. Or if the seller does not  have English as a first language, they may not understand a question.

As a seller I have received questions that are requesting information that was clearly provided in the item description. I can imagine a seller getting to the stage of simply ignoring questions that they believe are unnecessary or frivolous. I haven't reached that stage yet.

[tazzieterror]

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@paper-jack wrote:

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@joyce2395 wrote:

I wish eBay would allow sellers to be rated by their communication in answering questions asked by buyers.

---

If you are referring to questions asked by potential buyers, the seller may not see a question until it is too late. Or if the seller does not  have English as a first language, they may not understand a question.

As a seller I have received questions that are requesting information that was clearly provided in the item description. I can imagine a seller getting to the stage of simply ignoring questions that they believe are unnecessary or frivolous. I haven't reached that stage yet.

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As have I, and depending on other factors, they may receive a quick reply, or they may receive none and instead have their name added to a list.

[countessalmirena]

You've got a little list?

[tazzieterror]

My goodness....what have I just watched!?