up on order due to dodgy checkout system

robnlen2012
Community Member

Not sure if this has previously been covered in forum but i have just paid for an item for the second time. I placed an order and committed to buy an item, but before paying wanted to return to seller to purchase extra item but when i got to checkout only the second item came up for payment, so paid for that but had to reorder the first item and pay for it separately. Unlike many sites this one would not add your items to trolley but required payment for each item. To cut it short the emails kept coming to "pay for your item now", and I find you can't cancel once you commit to buy, so have payed for a second one (only $5 so not too bad). This site offers free postage so I can't understand why they dont charge you after you've added all items to trolley. Makes me hesitant now to order more than one item at a time in future from chinese sites.

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up on order due to dodgy checkout system

lyndal1838
Honored Contributor

You have definitely bought 2 of the green balls, within minutes of each other.


Many of the Chinese sellers will not offer combined invoices as the items shop from different locations.  There was no need to buy a second item if the invoices did not combine...just pay through checkout for both items.

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