usa not shipping to Australia anymore ???

I am stumped to what's going on here, first of all ebay adds in the usa reading, may not ship to Australia, next actually buying stuff there in the usa and having postal or should i say usps refusing to ship on both accounts, and not giving tangable reasons to the shipers on both accounts to why this is going on, now i have spent money and iam in limbo land without a paddle, i dont not want my money back i want my shipment shipped so now what do i do ????Smiley Frustrated

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Re: usa not shipping to Australia anymore ???


@crikey*mate wrote:

Hang on, be careful here matey,

 

Something is jumping out to me here, and it is "let me relist the item, and then I will refund you, once I get paid - if it sells, because I have spent the money that you sent and can't refund the order.

 

I assume that some time has already passed since you payed for this item. It is very important that you DO NOT let 40 - 45 days pass before you take any action, as after 45 days, you will have absolutely no recourse through PayPal to recover your money if for some reason the seller doesn't refund you voluntarily.

 

The item may not sell again in a suitable time frame. Then how is the seller going to refund you, even if he is genuine?

 

I've had 4 packages arrive from the US this week, so USPS is definitely still posting here.

 

I have no idea what has happened to you, it may be a mess up, it may be the seller is trying to delay you past the 45 days, it may be he spent the money and now can't afford to ship it to you and is trying to buy some time. You may know some of these answers, but I don't, and I think they are largely irrelevant at this point anyway. did he give you a tracking number and were you able to track it at any time?

 

What you need to do is to make sure that you protect yourself. No matter how nice this seller is. (unless you can afford to lose the money, but it sounds like a lot.)

 

So, without knowing any other details, it is my suggestion that you work out when 40 - 45 days from payment was, and if you have not received your refund by then, to open an Item Not Described RECEIVED case with PayPal and escalate it to a claim as soon as you can.

 

DO NOT LET THE SELLER NUDGE YOU ALONG PAST THE 45 DAYS!

 

It doesn't matter how great the story is, I am pretty certain that PayPal will stand firm on that deadline, and after that, unless you can get a chargeback through the bank, you have buckleys of ever seeing that money again.


Item not described, should read ITEM NOT RECEIVED - sorry about that..... ashamed.gif


Some people can go their whole lives and never really live for a single minute.
Message 11 of 16
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Re: usa not shipping to Australia anymore ???

I was thinking along the lines of crikey.

 

The seller sounds reasonable, except for the bit about will you allow them to relist the item and sell it so they can refund you.

 Blow that. If the parcel has been returned to his PO, he now has the item and what he should do is offer to refund you immediately and cancel the transaction. He has your money, or if he doesn't have it, that is his worry, he needs to find some. But you are entitled to an immediate refund.

Just tell him you need the money before the 45 day deadline or so sorry, but will have to open a dispute, hope he understands, nothing personal, but you have to cover yourself.

 

I am wondering why it didn't get through the post though-is it some sort of prohibited or restricted item?

Message 12 of 16
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Re: usa not shipping to Australia anymore ???

It doesn't matter what you think of the seller, they are clearly wanting to go over the 45 days by asking you to wait for a postage refund or wait until the item resells.

 

Start an INR dispute now, this transaction is clearl;y not going anywhere as you have already been given the options by the seller and they say they have already spent your money so can't refund.

 

Waiting another hour will not solve anything.

 

There is no point hoping that this is going to end with you receiving your item and receive it within the 45 day timeframe, face the realty there in black and white, they are not sending the item and they are not refunding.

 

No amount of wanitng you item will make it turn up.

Message 13 of 16
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Re: usa not shipping to Australia anymore ???

quote''.otherwise I would suspect the postage troubles are a roundabout way to not cop any blame for not wishing to send to a country they stated they didn't want to end quote''

 

not being straight up is not assisting anyone and not posting to a country may be your right but it does piss off buyers who are sick of little access to items they want because everyone seems to jump on the ole lazy bandwagon and black banning a country for no good reason

 

If only ebay and postal services could unite on something, we the buyers could do this so much more simply, after this experience iam sworn of large import items from the usa, its a two way street, and right now buyers are third world customers in the eyes of everyone............Man Frustrated

 

I do agree that the shippers are in experiencd, i have been shipping for over 12 years now i have even imported cars with less hassle then this, but the feeling i got from one of them is he just used the net to book it in, then took the item down there and walked away, well of course there is gonna be dramas, i told him go down to the post office nothing more nothing less, as for the other guy he is too in experienced but in the begining tried to even pay for some of the shipment himself ,but i guess his box size was different from how it was written up, again no shipment... i have even tried having a usa address but it seems they want big money to shp too, so i give up after this mess it ends no more bulk shipping from the usa...........

Message 14 of 16
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Re: usa not shipping to Australia anymore ???

you are correct and iam watching those 45 days ithe decision gets made tomorrow then both must ship within two days of the go ahead iam asking them to supply proof of shipment and if nothing arrives before both 45 day dates as i have this problem x 2 all at the same time then i will lodge with ebay or paypal and close this mess as i have sworn never never again will this happen cheers and thankyou for the advice

 

wayne

Message 15 of 16
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Re: usa not shipping to Australia anymore ???

both guitars in hard cases thats it

Message 16 of 16
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