why am I having issues with chinese sellers items never arrive

[advancedcertificate]

why am i having problems with chinese sellers,items never arrive ebay shrug this off ????????

[davewil1964]

Because Paypal provide buyer protection in Australia and you have to go through them.

Or find a country with more reliable sellers.

[mykidsmademedoit]

I too am having difficulties wwith a certain seller. I am going straight to paypal resolution to help rectify it.

[belindabargainhunter]

Has this only just happened. I have bought many things from china and they do take a while 30 to 35 days to arrive. I have only ever had the one item from china not turn up and I contacted the seller and the first reply I got was sorry and they refunded.
Try waiting to see if they turn up, and contact the seller.

[maconii]

I normally give China sellers 40 days for an item to arrive. Anything over results in a PayPal dispute just to save my behind while I contact the seller.. The days that I receive a parcel from China within 30 days is just a happy day.

[alisonofoz]

Recently, China Post decided to X-ray every parcel, causing a huge back-log. They return suspicious parcels to sender, where possible. It might not be all the seller's fault. Still, others never arrive. Best bet is buying enough from one seller (or selling group) that they ship Registered. Those have priority in China and with AusPost.

eBay can't compel any seller to send items. Just keep track of due dates and open cases, despite pleas and promises. Cases won't help your items to arrive but refunds help your wallet.

[shadspup]

I'm going through a Paypal dispute with one seller from China at the moment. The items were bought on 13 October, posted on 18 October (by registered mail - China Post) and have spent up until 21 November floating around the Chinese postal and customs system (according to the China Post Registered Parcel tracking). On 21 November, the items have shown as being "departured" from China.

I have commenced an Item Not Received dispute (with Paypal), but the seller insists that I will get the items and has invited me to chose a "free gift" if I wait for a few more days. The dispute has until 11 December to be escalated to a claim. I have told them that I am not interested in a free gift, and just want my money to be refunded. If the items haven't turned up by 6 December, or if they have not reimbursed my Paypal account by that date, I will escalate the dispute to a claim.