why are my product reviews not showing up under reviews? I write a review and its ignored by ebay?

[quiffy123]

 Ok I have only just started to submit product reviews and I have excludeing the seller,my reviews are personally honest but they just dont get put into the reviews or ratings.? I did have one review published but it dissapeared after a day?

I am a buyer and not a seller and wish to give honest "product " reviews from my purchased product useage experience.

[gsm1202]

"THAT is what a review is." 

I happen to know WHAT a review is.  My review isn't showing up anywhere either.  I received no acknowledgement after submission.  (If it matters, it happened to be a very positive review with photo of the product).  If it's hidden somewhere within my profile, it's not going to be very useful to anybody.

I left a review in the same manner I would offer a review on Amazon.  While there are aspects of the buying experience I prefer on Ebay, the scarcity of user product reviews isn't one of them.

[kopenhagen5]

You are on the Australian site so it may show a little differently.

Log back onto ebay.com instead of ebay.com.au. Check in the address bar.

The OP's reviews are there so they probably have reviews and feedback mixed up.

[xavier-2003]

One of my reviews has not been published for this reason "These reviews are not posted because they don't comply with our Community content policy or because they only contain ratings"
The item is an electronic component that has had its original part number sanded off and inscribed with another number. ebay doesn't give enough detail for me to know what's wrong. I have just removed the word "fake" from the review to see what happens.

[davewil1964]

So you're reviewing the seller?

You do realise that your review will appear against ALL examples of the item, even the ones that aren't fake?

[lane-ends]

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@davewil1964 wrote:

So you're reviewing the seller?

You do realise that your review will appear against ALL examples of the item, even the ones that aren't fake?

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Even on items that are only vaguely similar. This is the biggest failings of product raings is that they are often not even of the same item. eg a review of say a Country Road dress can end up on a listing for ANY country road dress.

[xavier-2003]

No, I didn't realize that. I still want to warn buyers of the possibility. I contacted ebay by Chat. Both CSRs weren't aware of the Item Reviews. It took some explaining that I wasn't talking about Seller Feedback. They couldn't help explain why my review wasn't being posted.

[xavier-2003]

The review is now listed amongst all of my other successfully posted reviews. I still can't see the review when I go to the original listing for the item. Maybe it takes some time.

[davewil1964]

Maybe, given the item has now sold (to you, remember), the review is unfairly tarring the reputations of other purveyors of similar items.

[lyndal1838]

Why would the review show on the item that has now been sold.

That is known as locking the barn door after the horse has bolted.

The review will be showing on the listings that are still current from other sellers, even if the items are not exactly the same.

[xavier-2003]

The listing has multiples of the item available.