Could you please give an example of this, as I cannot comprehend where this situation would occur.
I want to try a test listing, but need criteria.
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Sorry - I would have replied much earlier but missed this post. Try a listing in jewellery and naming a material in the item specifics that isn't in eBay's dropdown menu (eg aluminium, zinc alloy - common materials but not available by default; and please don't suggest to use 'silver plate/tone, because I would if that's what they were. When I use aluminium it's usually anodized and in colours other than silver, and zinc alloy can be gold / bronze / copper tone).
I also thought I'd elaborate a little, too. The item specifcs are odd in that they will work differently depending on what you're listing.
My main categories are clothing and jewellery. Clothing is a lot more versatile, because I can use both the colour and material specifics to name all relevant details and separate each one with a comma. That way, if something is a cotton and polyester blend, I don't need to pick one over the other (and therefore withhold info) but I still get the listing in the search results and menu refinements (that is, it doesn't go to not specified, and is both searchable under cotton or polyester, and will appear if someone refines the search with the lefthand menu with either criteria).
Doesn't work the same way in jewellery, where I often need to name 3-4 different materials. I name them all in the item specifics but separating them with a comma doesn't work the same way and it goes to "unspecified" even if I have materials that are in eBay's default menu- I can't list them separately because I can't have two item specifics with the same field name (i.e. material), and it defeats the purpose if I create different specifics for each one.
Believe me, I have spent a decent amount of time testing these things. ๐
