why do some sellers not deliver to post boxes? Many have lost sales from me. I don't have delivery

[wendy306012]

I donot have Aust post delivery to my home I am not on a postal run  The post office requires the PO Box for your mail not just your address or it will return the delivery.

Paypal and my banks have both addresses if both are supplied the seller should accept or lose sales

[cherry*135]

If a seller uses a courier service to deliver their parcels (not Aust Post or a courier affiliated with them), the courier service can't deliver to a Post Office box.

Aust Post do have parcel lockers at the Post Offices in some major areas, but even then, couriers have to pay an $11 approx fee, if they want to leave a parcel there. This fee is of course then passed on to the customer receiving the parcel.

It is annoying but that is the way it is. I have a PO Box, and prefer all my mail to go there. Also some sellers can believe 'PO Box' addresses are dodgy.

[colic2bullsgirlore]

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@am*3 wrote:

If a seller uses a courier service to deliver their parcels (not Aust Post or a courier affiliated with them), the courier service can't deliver to a Post Office box.

Aust Post do have parcel lockers at the Post Offices in some major areas, but even then, couriers have to pay an $11 approx fee, if they want to leave a parcel there. This fee is of course then passed on to the customer receiving the parcel.

It is annoying but that is the way it is. I have a PO Box, and prefer all my mail to go there. Also some sellers can believe 'PO Box' addresses are dodgy.

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Some sellers and the banks...think that delivery to PO boxes can be dodgy...but please do not let the banks

advice to merchants on the links get in the road of a board furphy.

ie NAB and Westpac flag Moto CC transactions AKA paypal transactions.

NAB advise only to deliver to residential or business addresses and Westpac flag that a PO box address linked to the purchase of one of the high risk items on their list is unacceptable.

http://www.nab.com.au/content/dam/nab/business/payments-merchants/merchant-assistance/documents/merc...

page 15

Card not present transactions

There is a significantly higher risk of fraudulent transactions where a transaction is processed without the card being electronically swiped, inserted or manually imprinted by the merchant (e.g. Mail order, telephone order, internet based or manually keyed transactions).

page 16

For ‘card not present’ transactions:

(a) obtain full name, address and landline telephone number details;

and

(b) conduct a white pages or Telstra check on the address and phone number provided;

and
(c) confirm the order by calling the landline number provided;

and

(d) ensure all deliveries are conducted by a reputable courier and are made to verifiable residential or business addresses only.

http://www.westpac.com.au/docs/pdf/bb/Merchant_Fraud_Brochure.pdf

8
Internet and MOTO merchants

The following are indicators of potentially suspicious Internet and MOTO transactions.

Frequently, it is the presence of more than one of these factors that indicates possible fraudulent activity orders for the types of goods detailed in the types of goods fraudsters target

ie. Due to their high value and ability to be re-sold, the following types of goods are frequently targeted by fraudsters:
•Electrical goods
•Household appliances
•Jewellery
•Computers
•Furniture
•Goods which are easily disposed of for cash

Orders requesting delivery to a Post Office box

[cezm]

It can be very frustrating. If I encounter a seller that won't deliver to a PO Box I either don't buy or I address as follows:

Name

Box number (I just put the number not 'PO Box')

Easy Street Post Office

136 Easy Street (PO's street address)

Town

State

Postcode

I haven't had any problems, though I did ask the PO first.

Realistically, couriers are hardly likely to deliver to places that Australia Post doesn't - we can't even get couriers to deliver 4kms out of a major regional centre - they drop the parcel at a PO anyway ...