@springyzone wrote:
There's your problem, right there. You have no idea how to open a dispute. Time to learn. Read up the terms & conditions & processes. Hopefully you won't need them in the future, but tuck the knowledge away, just in case.
It sounds to me as if the problem isn't the time allowed for feedback but more the fact you waited too long.
Tuckcase made a comment that it only takes a moment to open an official case and that no one should spend weeks going back & forth with a seller. That basically is the bottom line.
If an item does not arrive within a few days of the expected arrival date, you are best to just open an item not received claim. Some sellers will try to string you along for weeks till the time for doing anything has passed.
You may not be able to give feedback but the good news is that if you paid via paypal, you can possibly still open a claim with them for your money back. You get 180 days.
Go on, read up how to make a claim and follow through with that claim. Having to refund you will hurt a seller as much if not more than getting bad feedback.
While I for one can apreciate what you say springyzone and your avice to the OP about opening a case certainly won''t go astray, the OP's lead-in post below indicates that's the main issue.
why does ebay feedback often close before a delivery has been made
With long delivery items Ebay feedback can close within the delivery period so if no delivery is made you cannot give bad feedback. This has happened once and the items were never delivered. It appears to be happening again. This practice appears to encourage and make it easy for bad sellers
And from what you said to the OP, I'll take that on board and rather than be at the mercy of a seller's (whatever), I'll cut to the chase earlier after a couple of attempts. I'll save myself a fair bit of bother.
But as OP shatojak1 said, items are now ojn long delivery times (can get worse with a new outbreak) and I agree about the feedbacck bit. Elswhere I've stated that had I taken the time to study even the positive feedback, I could have saved myself a lot of bother. With the type of items I chase, they are in a slightly different category of collectability. While not well-known rare items, they have their niche. To get the item into the same desirability level as the popular rarities or the more obscure ones, some sellers are tempted to be more optomistic in their listing and sometimes use a variant of the "I Wish" grading system which is .... "The item is rare so its condition is better than it really is because it deserves to be". Yes, I'll probably be my own headache by chasing certain items that are more prone to misleading advertising. But being able to read the feedback can give me a better idea as to whether I should take a punt or not.
So OP is 100% correct about the feedback issue. I love rewarding good sellers with FB and on occasion . Negative or neutral FB should play a part in warning others of dangers that exist with some sellers. And I'm sure many sellers have seen the light and lifted their game..
