why does ebay feedback often close before a delivery has been made

[shatojak1]

With long delivery items Ebay feedback can close within the delivery period so if no delivery is made you cannot give bad feedback. This has happened once and the items were never delivered. It appears to be happening again. This practice appears to encourage and make it easy for bad sellers

[sandypebbles]

Every buyer has a limit of 60 days to leave feedback

The estimated delivery dates (eBay guesses) are shown prior to purchase

Buyers are well aware of the long delays around the world due to Coronavirus (not the fault of the seller)

If the most important thing to the buyer is leaving bad feedback .........

Personally, I would rather open an INR dispute than worry about a red dot first and foremost

Did you contact the seller of the other item for a tracking number or open a dispute?

Have you asked for the tracking number for this item?

Where was it coming from?

Where was the seller registered? 

eBay fully support all buyers and punish all sellers 

Including scammer buyers and fake claims, eBay will always take the side of the buyer

[tazzieterror]

It makes it easy for bad buyers, actually.

About the only time this is an issue is with international orders delayed due to COVID, and from what I'm reading the past week, international deliveries are starting to recover.

Only a stupid seller would rely on an item turning up outside of the feedback window for anything - international transactions are most definitely not benefiting sellers.

Malicious buyers on the other hand...there are plenty of reports of them these past months.

[4channel]

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@shatojak1 wrote:

With long delivery items Ebay feedback can close within the delivery period so if no delivery is made you cannot give bad feedback. This has happened once and the items were never delivered. It appears to be happening again. This practice appears to encourage and make it easy for bad sellers

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Hi shatojak1 and welcome to the forum. Very good point too.  Below in the spoiler is a discussion about this issue. You'll see how things used to be.

I have just waited and received a parcel, 1 week off 2 months due to the delays we are experiencing. While it may get better somewhat, things will probably never be the same. Anyway, with the parcel I received this week, I only have a few days to give feedback and I would like to reward the seller with positive feedback. But if an item is defective then what am I going to do??? And I have to thouroughly check items first.

I can see bad sellers taking advantage of this. Some will for sure!  Also good sellers need to be rewarded with  good feedback that many rely on. That's hard to do.

My Post lady said t me that some people have been waiting 3 months for their parcels. of course if they are eBayers then their option to leave feedback is gone when the parcel arrives. It also makes it hard to negotiate with a difficult, dishonest or even an honest seller who isn't good at fixing issues.

Spoiler

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@4channelwrote:

With Corona affecting postage Ebay should go back to 3 months time to leave feedback instead of 2

It used to be 3 months a ways back in the 2000s. Over the last few years I have had some difficult-to-deal-with sellers, and to get a problem reciified it has taken a long time. At least three have taken a very very long time. Two of them took longer than two months to resolve.

Now we have this viirus problem, some postal services have slowed down. A non eBay transaction had to be cancelled and me refunded. It was from the UK. Then last week, 3 days off of 2 months, the item arrived. I have informed seller and will refund later this week.

So, in light of what is going on, I think eBay should change it back to 3 months  instead of  the current 2 months to leave feedback. What are your thoughts?

https://community.ebay.com.au/t5/Buying/With-Corona-affecting-postage-Ebay-should-go-back-to-3-month...

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[4channel]

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@tazzieterror wrote:
It makes it easy for bad buyers, actually.

About the only time this is an issue is with international orders delayed due to COVID, and from what I'm reading the past week, international deliveries are starting to recover.

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Sorry but I disagree. Bad buyers are going to take advantage or 1 month, 2 month or even 3 month feedback times regardless. Dishonest people or easily upset people will do things on impulse many times and that happens quicker than later.

Times may get somwhwhat quicker but another outbreak of Corona would cause utter chaos. And my PO mistress' accounts of up to 3 months waiting could be more common and worse!

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@tazzieterror wrote:


Only a stupid seller would rely on an item turning up outside of the feedback window for anything - international transactions are most definitely not benefiting sellers.

Malicious buyers on the other hand...there are plenty of reports of them these past months.

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Yes and no!  Some sellers that are dishonest will exploit anything they can and they'll swing things to exploit the longer waiting times.

The reports you talk of, I myself and my contacts haven't come across any increase other than the panic of not knowing what's going on.  Some of the "I'll sting this seller with a negative" types will hold off on doing that if they know they have an extra month of feedback. And remember that prior to May 2008, buyers had 3 months to leave feedback. Now they are on the edge as like the OP explained, some items are taking longer than the allowed FB time.

[padi*0409]

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@4channel wrote:

Spoiler

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@4channelwrote:

With Corona affecting postage Ebay should go back to 3 months time to leave feedback instead of 2

It used to be 3 months a ways back in the 2000s. Over the last few years I have had some difficult-to-deal-with sellers, and to get a problem reciified it has taken a long time. At least three have taken a very very long time. Two of them took longer than two months to resolve.

Now we have this viirus problem, some postal services have slowed down. A non eBay transaction had to be cancelled and me refunded. It was from the UK. Then last week, 3 days off of 2 months, the item arrived. I have informed seller and will refund later this week.

So, in light of what is going on, I think eBay should change it back to 3 months  instead of  the current 2 months to leave feedback. What are your thoughts?

https://community.ebay.com.au/t5/Buying/With-Corona-affecting-postage-Ebay-should-go-back-to-3-month...

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It's a shame that you didn't point out that the members responding to your proposal were, for various reasons, overwhelmingly against increasing the feedback time limit..

[4channel]

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@padi*0409 wrote:

It's a shame that you didn't point out that the members responding to your proposal were, for various reasons, overwhelmingly against increasing the feedback time limit..

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Not sure which members you refer to. Could it ppossibly be that some of the overwhelming members may be the same ones who are against anything that they don't agree with? A certain clique maybe? Would it be that same group of people who are the "usual suspects"? I'm not talking about the two - three or so ones that even though they disagreed made some intelligent discussion.

[imastawka]

Not sure which members you refer to. Could it ppossibly be that some of the overwhelming members may be the same ones who are against anything that they don't agree with? A certain clique maybe? Would it be that same group of people who are the "usual suspects"? I'm not talking about the two - three or so ones that even though they disagreed made some intelligent discussion.

Make some sense will ya?

Who on earth is going to be 'for' something that they disagree with?

[padi*0409]

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@4channel wrote:

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Not sure which members you refer to. Could it possibly be that some of the overwhelming members may be the same ones who are against anything that they don't agree with? A certain clique maybe? Would it be that same group of people who are the "usual suspects"? I'm not talking about the two - three or so ones that even though they disagreed made some intelligent discussion.

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It's irrelevant who those members were 4channel, when I last looked at that thread there was only 3 members out of the lot that were in favour of the change. There were also good suggestions on how to get past the inability of leaving feedback after 60 days.

As far as I could see all those against the change had valid reasons for their dissent, to label anyone who disagrees with you to be in "a certain clique" is disparaging to say the least.

G'day Stawks.   

[imastawka]

      G'day Padi