on โ21-07-2016 10:48 AM
on โ21-07-2016 11:06 AM
on โ21-07-2016 11:07 AM
on โ21-07-2016 02:41 PM
You can also get your final value fees refunded without penalty by cancelling a sale, if the buyer has requested it. (Drop down item under More Actions beside the Sold item - Cancel an Order.) However if the non-payer has not made contact to request cancellation, you are much better off opening an unpaid item dispute as already explained.