Why was I unable to leave communication feedback

[tigerdb]

I was unable to leave communication feedback for a seller despite the fact that I contacted him through eBay and he responded via the same way.  I requested that he send me an invoice and he responded withb that invoice - this has happened with most if not all items I have bought but in this case eBay prevented me from doing this and I cannot understand why !!!

[siddieswans]

  I think the eBay explanation below covers it.  Your request for the invoice, and the seller sending it, are covered in the Communication exclusions in the second paragraph.

"Automatic 5-star detailed seller ratings (DSR) for Communication

From May 2012, you’ll be automatically awarded a 5-star DSR for seller communication when a transaction meets all of the following criteria:

• Stated handling time is one working day or same day
• Postage tracking number is uploaded within one working day after payment has been received
• The item is paid for using PayPal, which makes the payment date visible to eBay
• No communication took place between the buyer and seller in the 14 days prior to the transaction and up until the point that Feedback was left. This includes messages within My eBay*. See communication exclusions below."

  "6. What types of communications will disqualify me from getting an automatic 5 star DSR for Communication?

You will not receive an automatic 5 star DSR for Communication if there is any buyer or seller initiated communication related to the transaction in the eBay messaging system or a request for contact information by the buyer or seller. Operational emails such as invoices and invoice requests even if they contain messages added by the buyer or seller, and Best Offer communications are excluded from consideration and you will still qualify for an automatic 5 star DSR for Communication if there is no other communication between buyer and seller."