Help From Ebay

[marleneannau]

I am so sad that Ebay does not have a help button. The last few days I have had a problem paying a seller for reducing the postage costs because I bought two items from him. Once when there was problem you could talk to Ebay and get it sorted. Now today I was sent to "Just Answer" who asked me for $2 to help me. Isaid yes and when I looked at my bankcard there were three payments taken out of my credit card. One for $2 ...one for $66...and one for $55.77.  So I have been hacked. Why would  Ebay send me to this link???????? 

[papermoon.lady]

JustAnswer itself is tricky, and their reviews are terrible.

https://www.justanswer.com/pricing

It appears that basically, when you ask a question, you agree to be a member, and on the right side it says if you only have a question just cancel after it is answered before the NEXT billing period.

You will be charged for at least 1 month, even if you cancel immediately. Like Smarty Cashback, they are going to charge you every month if you don't cancel, and when you ask a question, your membership automatically starts. Obviously there were some T&Cs the OP did not read.

Cancel your membership now, OP, or the charges will continue.

[arctoph_49]

I hope the OP can get it sorted out. It must be frustrating to try to save a few dollars on postage and then get caught in this kind of things that cost you much more.

Are all the charges on your cc from JustAnswer, OP? If they are, they must indeed be membership fees. ProductReview has many reviews from people who didn't seem to know they had joined, but sadly, they probably agreed to their T&Cs when they asked their first question.

It could also be a fake JustAnswer site, but judging from reviews mentioning hidden membership fees, it most probably is the genuine site, although I agree with others that eBay definitely didn't send you there.

Good luck.