eBay Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

I am having problems getting the shipping costs ($274.07) for returning a faulty e-scooter

ado_47
Community Member

on ‎24-11-2023 04:13 PM - last edited on ‎24-11-2023 05:26 PM by Moderator

I had to return a faulty e-scooter that failed to perform and was falsely advertised.  I was refunded for the scooter, the unused insurance policy and postage. I was assured by seller & ebay that I would be refunded the $274.06 I paid Pack & Send to return. So in good faith I returned the faulty scooter.  I received the refund for the scooter, insurance & postage in August 2023.....now in November 2023 I still await to be refunded the return shipping costs.  This has not been good PR for online buying - I have not bought anything online since this debacle.  Come on  ebay SORT  THIS OUT!

Message 1 of 2
Latest reply
0 Helpful
1 REPLY 1

I am having problems getting the shipping costs ($274.07) for returning a faulty e-scooter

sandypebbles
Community Member

on ‎24-11-2023 04:21 PM

I'm confused

 

You have twice named yourself as the seller

 

 I was assured by (yourself)

 

  Come on (yourself) sort this out

 

You bought an e-scooter from a seller in China with horrid feedback and had issues

 

If the e-scooter was not as described why did you pay to return the thing up front?

 

And what do you expect eBay will do (even *if* they did happen to read your post) after all this time?

Message 2 of 2
Latest reply
0 Helpful
Top