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Forum Posts
Resolved! Prize
I have concerns regarding a prize of iPhone15 which I supposedly won. I have not seen any activity on my credit card, but think it would be wise to cancel my credit card Details as follows:- After finalising a purchase order on EBay , While paying fo...
Can I cancel a cancel order if I am the seller?
I stuffed up!! I listed an item with an incorrect title and the item was purchased in minutes. Thinking they would want a refund, I let them know my error and cancelled the order. They had already paid. Now I have heard back and they still want the i...
I am having problems getting the shipping costs ($274.07) for returning a faulty e-scooter
I had to return a faulty e-scooter that failed to perform and was falsely advertised. I was refunded for the scooter, the unused insurance policy and postage. I was assured by seller & ebay that I would be refunded the $274.06 I paid Pack & Send to r...
Resolved! Buyer gave wrong postcode and items didn't arrive, where do I stand?
I used the postcode in the buyer's address on their Ebay account, but the items didn't arrive (posted a month ago). Now the buyer is telling me it could be one of two different postcodes, as it's a new area. When I Googled, the postcode showing for t...
WORST SERVICE SUPERVISOR DOES NOT CARE FOR CUSTOMERS
i've been waiting for over 6 days for a call back from the manager/supervisorthis proves to me that any supervisor does not care to make effort for their customersany random agent takes the call most of them no expereince no listening skills and yet ...
Worst customer service
theres many agents on ebay service that ofcourse are very friendly but have no people skills, no listening skills, have broken english so can't understand most of them cause not fluent englishand so just waste your time period cause they have no expe...
The Pinned Post
Any chance we can get rid of the pinned post at the top? It's been there for over 2.5 years now. I think everyone is fully aware of the exciting changes and enhanced experience, because they came in over 2 years ago.
Seller listed incorrect information and said she cannot resolve the issue
I recently purchased two clothing items as "guest" because I was overseas and ebay did not allow me to use my usual account. The seller was dishonest by advertising the items as a luxury British brand, but sent me items that were not that brand and f...
Why am I not seeing any sellers from Queensland?
Why am I not seeing any sellers from Queensland? All I get are sellers from Melbourne, Perth and Sydney? No one from Queensland. This makes delivery way more expensive and adds to the delivery time. Its really annoying. I first registered in Brisbane...
Buyer feedback
Who was the genius that decided to eliminate buyer feedback? If buyer feedback was optional then why did most sellers leave me feedback that showed me as a good buyer and prompt payer!If seller feedback is optional then I see a need to reciprocate a ...
NO LIVE AGENT?!
It’s a Sunday afternoon, I need to speak with a live agent and I’ve been told there’s no live agents available by automated chat. What in the hell is going on?
Old Purchases still showing on iphone app
Several of my old purchases are still showing on the Ebay app on my Iphone even though they have long been hidden on the PC. I can't hide or delete any of them. Some purchases are duplicated and showing "Pay now to avoid Cancellation. All have been p...
Help From Ebay
I am so sad that Ebay does not have a help button. The last few days I have had a problem paying a seller for reducing the postage costs because I bought two items from him. Once when there was problem you could talk to Ebay and get it sorted. Now to...
Is there a higher level of support than the chat support? maybe a complaints team?
I sold an expensive item today, and wanting to make sure everything is above order i reached out the ebay standard supprt to make sure i was in order in terms of how i was sending and when i'll be paid. I had an agent tell me he was able to remove th...
Send an invoice
I’ve sold two items in separate purchases and want to combine the invoice and send an invoice. Can’t seem to find this option
