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NO LIVE AGENT?!

It’s a Sunday afternoon, I need to speak with a live agent and I’ve been told there’s no live agents available by automated chat. What in the hell is going on?

Old Purchases still showing on iphone app

Several of my old purchases are still showing on the Ebay app on my Iphone even though they have long been hidden on the PC. I can't hide or delete any of them. Some purchases are duplicated and showing "Pay now to avoid Cancellation. All have been p...

User avatar by • Community Member
  • 590 Views
  • 3 replies
  • 0 Helpful

Help From Ebay

I am so sad that Ebay does not have a help button. The last few days I have had a problem paying a seller for reducing the postage costs because I bought two items from him. Once when there was problem you could talk to Ebay and get it sorted. Now to...

Is there a higher level of support than the chat support? maybe a complaints team?

I sold an expensive item today, and wanting to make sure everything is above order i reached out the ebay standard supprt to make sure i was in order in terms of how i was sending and when i'll be paid. I had an agent tell me he was able to remove th...

Send an invoice

I’ve sold two items in separate purchases and want to combine the invoice and send an invoice. Can’t seem to find this option

Search Filter needs Updating (item lists & code)

Surely someone's brought this up prior, just tried various search terms, = random unrelated responses. This isn’t only related to computer/components, I’ve experienced it with many other item searches.I understand there’s a HUGE amount of varied item...

User avatar by • Community Member
  • 728 Views
  • 0 replies
  • 0 Helpful

Scammer phone call.

Is ebay aware of scammers pretending to be ebay? I have received a call from this number todayAdvising that a 299 dollar purchase was to be made on my account. SO I went to option 3 to speak with someone who got **bleep**ty with me and they were aski...

Images

Has anyone else noticed - the choice for images was usually - public - or - hidden. ' Hidden ' seems to be no longer a choice - though chosen. ?? It's become intermittent - a few are hidden - most are not.

User avatar by • Community Member
  • 667 Views
  • 4 replies
  • 0 Helpful

Contacting a potential buyer

I noticed an automatic rejection to an offer made on an item I have for sale. I did not understand how setting this automatic rejection price worked and now it appears that I've lost the opportunity to make the sale. HOW can I message the potential b...

User avatar by • Community Member
  • 235 Views
  • 1 replies
  • 0 Helpful

Change of company

We are planning to have a new company that will sell on the ebay platform. Is it easy to transfer the ebay account (and store name, bank account) from the current company to the new company? How do I make that change in Ebay?

User avatar by • Community Member
  • 509 Views
  • 4 replies
  • 0 Helpful

eBay Just Terrible Customer Service and the site is so bad

I am so very disappointed with eBay and its customer service i have tried for days to reach anyone through email to inform them off issues with a seller that is not responding to messages.but can you simply click on a link to contact eBay no you have...

New Purchased Items Layout design is rubbish

The purchased items and history would show little icons, paid, feedback rec'd and given, etc., and more details. Now, it's all gone, it's really plain and big blank space where are the details were. It is a rubbish design and layout and it doesn't wo...

User avatar by • Community Member
  • 322 Views
  • 3 replies
  • 0 Helpful

Buyer decided he doesn’t want to buy

Hi All, Buyer bid all the way to a winning bid then refuse to pay and say sorry he didn’t want the item. Should I ask for eBay to get him to pay for fees incurred by the sale? (E.g $3.49 promotion charge)

User avatar by • Community Member
  • 282 Views
  • 2 replies
  • 0 Helpful

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