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Forum Posts

WORST SERVICE SUPERVISOR DOES NOT CARE FOR CUSTOMERS

i've been waiting for over 6 days for a call back from the manager/supervisorthis proves to me that any supervisor does not care to make effort for their customersany random agent takes the call most of them no expereince no listening skills and yet ...

User avatar by Community Member
  • 528 Views
  • 3 replies
  • 0 Helpful

Worst customer service

theres many agents on ebay service that ofcourse are very friendly but have no people skills, no listening skills, have broken english so can't understand most of them cause not fluent englishand so just waste your time period cause they have no expe...

User avatar by Community Member
  • 963 Views
  • 8 replies
  • 0 Helpful

The Pinned Post

Any chance we can get rid of the pinned post at the top? It's been there for over 2.5 years now. I think everyone is fully aware of the exciting changes and enhanced experience, because they came in over 2 years ago.

Why am I not seeing any sellers from Queensland?

Why am I not seeing any sellers from Queensland? All I get are sellers from Melbourne, Perth and Sydney? No one from Queensland. This makes delivery way more expensive and adds to the delivery time. Its really annoying. I first registered in Brisbane...

Buyer feedback

Who was the genius that decided to eliminate buyer feedback? If buyer feedback was optional then why did most sellers leave me feedback that showed me as a good buyer and prompt payer!If seller feedback is optional then I see a need to reciprocate a ...

User avatar by Community Member
  • 1137 Views
  • 14 replies
  • 0 Helpful

NO LIVE AGENT?!

It’s a Sunday afternoon, I need to speak with a live agent and I’ve been told there’s no live agents available by automated chat. What in the hell is going on?

Old Purchases still showing on iphone app

Several of my old purchases are still showing on the Ebay app on my Iphone even though they have long been hidden on the PC. I can't hide or delete any of them. Some purchases are duplicated and showing "Pay now to avoid Cancellation. All have been p...

User avatar by Community Member
  • 628 Views
  • 3 replies
  • 0 Helpful

Help From Ebay

I am so sad that Ebay does not have a help button. The last few days I have had a problem paying a seller for reducing the postage costs because I bought two items from him. Once when there was problem you could talk to Ebay and get it sorted. Now to...

Is there a higher level of support than the chat support? maybe a complaints team?

I sold an expensive item today, and wanting to make sure everything is above order i reached out the ebay standard supprt to make sure i was in order in terms of how i was sending and when i'll be paid. I had an agent tell me he was able to remove th...

Send an invoice

I’ve sold two items in separate purchases and want to combine the invoice and send an invoice. Can’t seem to find this option

Search Filter needs Updating (item lists & code)

Surely someone's brought this up prior, just tried various search terms, = random unrelated responses. This isn’t only related to computer/components, I’ve experienced it with many other item searches.I understand there’s a HUGE amount of varied item...

User avatar by Community Member
  • 882 Views
  • 0 replies
  • 0 Helpful

Scammer phone call.

Is ebay aware of scammers pretending to be ebay? I have received a call from this number todayAdvising that a 299 dollar purchase was to be made on my account. SO I went to option 3 to speak with someone who got **bleep**ty with me and they were aski...

Images

Has anyone else noticed - the choice for images was usually - public - or - hidden. ' Hidden ' seems to be no longer a choice - though chosen. ?? It's become intermittent - a few are hidden - most are not.

User avatar by Community Member
  • 745 Views
  • 4 replies
  • 0 Helpful

Contacting a potential buyer

I noticed an automatic rejection to an offer made on an item I have for sale. I did not understand how setting this automatic rejection price worked and now it appears that I've lost the opportunity to make the sale. HOW can I message the potential b...

User avatar by Community Member
  • 257 Views
  • 1 replies
  • 0 Helpful