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[freddie*rooster]

B-)

Ta!

[green.fields]

I can confirm that they do despatch really quickly if and when they have the product.

[freddie*rooster]

Hi roserobin, I ordered 2 one for my DIL i'm disappointed it's going to take a month, especially when they claim on their website they have the items in their warehouse which is locally situated.

[green.fields]

Yes I understand the disappointment especially because of their statement. Probably got caught out without enough stock for the season. Be interesting if they reply and what they do say.

They have a 1300 number under help desk.

[green.fields]

Try and get a freebie. lol.

As a manufacturer and retailer we source many of our products direct from the factory. That means that we oversee an entire process that can last months to prepare an product.

The items must be manufactured, tested, packaged and shipped to our warehouse in Australia.

So when an item is on "Presale" it means that it is still at some point in the production process and we estimate that it will be available in our warehouse on the date advertised on the website. 

It is not possible to speed up the delivery time for a presale item as we would not have any stock available but generally we provide some bonuses or discounts for customers who are willing to wait until the item is ready.

[freddie*rooster]

Thanks roser, I will wait and see what they say.

[green.fields]

Freddie has it arrived yet and if so do you like it or not.

[debra9275]

Was this the soup thingy Freddie? I meant to order one of those but I forgot. iF you've got one already, would love to hear what you think of it

[green.fields]

I like mine but haven't used any of soup lentil/peas in it as yet, not game at this point.

If you are thinking of buying one I have a disc coupon, couple weeks old might still be valid if you want one.

[freddie*rooster]

It was to be here by 28th June nothing. I contacted the company and they told me there was a further delay, after waiting over a month I asked for a refund.

Not happy.

[debra9275]

that's awfuly kind of you roserobin, bu i think you should keep it just in case you find something else you want from there.

Freddie they were very cheap in comparison to all the others. it sounds like they're having trouble keeping up with demand. It's a shame they didn't ell you earlier though

I might buy one in summer