KOGAN Mobile customers have 30 days to find a new mobile provider or risk losing their mobile number forever.
Telstra wholesaler ispONE announced today that it was terminating its contract with Telstra, leaving Kogan Mobile customers out in the cold.
"Telstra Wholesale has been advised that ispONE has appointed Ferrier Hodgson as a voluntary administrator and the administrator has cancelled ispONE's contracts for the supply of Telstra Wholesale prepaid mobile products," Telstra Wholesale director Stuart Lee said in a statement.
Read the full statement below.
ispONE provides Telstra 3G mobile services to companies such as Kogan and ALDImobile, meaning the future of those services is under threat.
Telstra has entered into a temporary agreement with ALDIMobile supplier Medion Australia to continue to provide services, The Australian Financial Review reported.
But what this means for low-cost mobile providers in the long term is unclear.
What this means for Aldi and Kogan customers
Aldi Mobile customers are safe as Telstra has formed a temporary agreement with Medion to ensure no services are interrupted.
However, about 120,000 Kogan Mobile customers will need to find a new provider, as Telstra says it won't accept new requests from Kogan Mobile.
"For mobiles, we will not be accepting new activations, number port-ins or processing credit recharges from ispONE on behalf of Kogan Mobile," Mr Lee said in a statement. "An interim service will be available for a fixed period of time for people who have active prepaid mobile services from Kogan Mobile so they have time to choose their next steps."
Kogan Mobile customers have 30 days to move to a different service or risk losing their number forever. They also won't be able to top up their balance on their account due to the fact that it technically doesn't exist anymore, thanks to ispONE's cancellation of its contract with Telstra.
LOTS MORE INFO HERE http://www.couriermail.com.au/technology/smartphones/telstra-reseller-ispone-terminates-its-contract...
