Kindle advice

[daydream**believer]

Did anyone get theres staright from the Amazon site?

They seem so much cheaper on there

[dynogrl]

I love, love, love my kindle....I hate that it's broken 😞

but I do have my ipad that I can read on (it's just not the same though)

oh, wait......it just reset again

gawd, now it doesn't even have an orange light

[azureline**]

any joy yet?

[dynogrl]

NO!!!!!

It's kaput

Spent ages online with Amazon it's def broken.

It's also only 2mths out of warranty.

I am soooo angry!

[happyroo_bunji]

OMG you spoke to Amazon on the phone?  You poor thing.  Last time I spoke to them on the phone  I was ready to throw the phone through the window, they are so frustrating.

The last time I had to contact them I did it via livechat as I couldn't face speaking to them (having a hearing impairment doesn't help).  They kept telling me to put a code in the kindle (which didn't work) but they would then call this code something completely different.  I finally worked it out myself what I needed to do.

What has Amazon offered to do?  Replace free of charge?

[lurker17260]

I know somewhere way back there some of you were talking about covers/lights for your Kindle.  Which ones did you get?  I was looking at the ones on the A site but the reviews for the Kindle 4 ones weren't very good. If you got a non-A one what is the power source please and are you still happy with it?

Mine looks like this:

[dynogrl]

OMG you spoke to Amazon on the phone?  You poor thing.  Last time I spoke to them on the phone  I was ready to throw the phone through the window, they are so frustrating.

The last time I had to contact them I did it via livechat as I couldn't face speaking to them (having a hearing impairment doesn't help).  They kept telling me to put a code in the kindle (which didn't work) but they would then call this code something completely different.  I finally worked it out myself what I needed to do.

What has Amazon offered to do?  Replace free of charge?

Nah, didn't actually speak on the phone...I used online chat.  Took a long time to work out that it was kaput.

Only thing Amazon will do is sell me a new one for $85 + postage.  I don't have $85 atm.  It stinks that their product only last just past the warranty!

[azureline**]

I don't have a light in my cover, I paid $10 for a pink leather? one....but mostly I use that for travel, I use a silicone one daily.

I read that the lighted covers can actually cause problems with the kindle.

I am getting worried, I bought mine around the same time as dyno.......but so far so good. I do have a Kandle and another bendy clip light, both powered by a battery.....like a watch battery but bigger.

[azureline**]

I also read their forum some have told them that $85 is too much so they reduce it to $60.

[happyroo_bunji]

Nah, didn't actually speak on the phone...I used online chat.  Took a long time to work out that it was kaput.

Only thing Amazon will do is sell me a new one for $85 + postage.  I don't have $85 atm.  It stinks that their product only last just past the warranty!

Its not good enough IMO, according to our laws we have a reasonable expectation that something will last a decent amount of time, eg a fridge lasting 10 years.

I'm not sure if you could take it up with Consumer Affairs.  Did you buy the Kindle from a B&M store in Aust, or through the A site?

[dynogrl]

Its not good enough IMO, according to our laws we have a reasonable expectation that something will last a decent amount of time, eg a fridge lasting 10 years.

I'm not sure if you could take it up with Consumer Affairs.  Did you buy the Kindle from a B&M store in Aust, or through the A site?

Yeah, I agree its not good enough.  I got it directly from Amazon.  They weren't selling them in Aus back then.