on โ22-02-2013 05:50 PM
Bigpond has 'up dated' they system and so many of us with Bigpond will not be getting emails for sometime. Because I rang them today and spent two hours on the phone I can expect for my emails to begin to start appearing NEXT FRIDAY X-(
Sigh. what a wonderful world of technology we live in, surely is a thing is not broken they know not to fix it?
on โ22-02-2013 05:52 PM
What update?
on โ22-02-2013 05:57 PM
:^O meep, you don't expect them to tell you do you? I have only just learned, after two hours on the phone.
It's a deep dark secret :^O
on โ22-02-2013 06:08 PM
I'm with bigpond...but don't use it....have all my emails rerouted to hotmail...try that, as I'm still getting mine
on โ22-02-2013 06:21 PM
We had similar issues when they updated cables in the local area as well as the telephone exchange. No internet for over a week and they couldn't work out why, finally after over an hour they realised. Although several others were sent new moderns because apparently several people in the area had fried moderns lol It was the update of course!!!
Did you get a credit out of it Darki???
on โ22-02-2013 06:37 PM
i was asking because i'm with bigpond
on โ22-02-2013 06:43 PM
I hope you are going to get a refund.
Bigpond did this to me once and I got a refund for time I could not use it or get emails
on โ22-02-2013 07:09 PM
yes, they usually refund.
on โ22-02-2013 09:30 PM
I am with bigpond and no issues here.
on โ23-02-2013 09:04 PM
I am with bigpond but have everything rerouted to a gmail account and no problems so far - not that 'no problems' are words I would usually use to describe bigpond.