2 computer parts were ordered on order 18-09306-29892 one delivered two needed

2 computer parts were ordered on order 18-09306-29892 one delivered two needed.   How do i obtain the second part

 

kwk

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Re: 2 computer parts were ordered on order 18-09306-29892 one delivered two needed

You would need to contact the seller

 

Were they suppose to be packaged together? 

 

Was there a tracking number(s)

 

Was the listing specifically for two parts, or did two need to be selected from a drop down menu?

 

Other members cannot look up an order number for you, what was the item number?

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Re: 2 computer parts were ordered on order 18-09306-29892 one delivered two needed

If the seller is not responsive open a dispute for "item not as described" under the MBG

 

DO NOT close it until you are completely satisfied with the result. Once a dispute is closed it cannot be reopened.

 

https://pages.ebay.com.au/ebay-money-back-guarantee/index.html#guarantee

 

Edit. be very aware of the time limits on the dispute.

 

G'day Sandy and Papermoon.

______________________________________________________

"Start me up I'll never stop......"
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Re: 2 computer parts were ordered on order 18-09306-29892 one delivered two needed

First you have to contact the seller in case it was an honest mistake.

If the seller does not help, you will have to open a case for "item not as described" if a part is missing.

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Re: 2 computer parts were ordered on order 18-09306-29892 one delivered two needed

Nobody on the forums can see your order number.

 

Sometimes a listing will show multiple items to indicate "abundance",  but the description will actually refer to just one item being sent. If you provide the item number we can take a look at the seller and see if they have a good/dodgy reputation and also if the listing was accurate.

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