I bought a bathroom item and it has an EU plug on it with one of those gray AU adapters. Online they're listed as illegal to use and sell in Australia as they have started fires and are electrically unsafe. I suspect that the seller who listed the location of the item in Australia actually got it from China, as they only lodged the tracking number with australia post and it didn't actually get posted for another week. The seller denied doing this. Do I report the listing or open a return? There's no category for returning due to electrically unsafe.
"Is there any point in opening a return based on electrical hazard if they aren't allowed to resell it? I mean, is there any point in them getting the item back"
The seller won't be able to send you a label unless the item was dropshipped from a warehouse in Australia. If that was the case, that's where the item will need to be returned.
There's always a point to opening a case. The more cases shonky Chinese sellers of these dangerous items have filed against them, the better.
They accepted the return, gave me a NSW address and it seems it's up to me to pay the postage. I listed it is defective and not as described by mistake, could that be why this has happened?
