ordered item not received for long time ,how to claim it?

how to claim the ordered item?

after payment it seems I can not do anything, as the item was ordered for almost 20days

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ordered item not received for long time ,how to claim it?

where was the item coming from and what was the seller's handling time?

 

If from overseas, how was it being sent?

 

Where you given a tracking number?

 

(ignore the 'estimated delivery dates' inserted by ebay which a pure nonsense)

 

Have you asked the seller if they have posted it?

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