I cant access my eBay account information

brw1951
Community Member

I don't seem eBay to access my eBay account

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Have you logged in using social media rather than with email address/username and password?

 

If so, log out and log in again with the old method.

 

https://www.ebay.com.au/help/account/signing-account/signing-account?id=4189


If you can’t log into your account, then you may have been hacked. Follow the steps in the following link:

https://www.ebay.com.au/help/account/protecting-account/get-help-hacked-account?id=4196