Reply to sandypebbles:
I appreciate your perspective, but it's important to understand the stress and frustration that buyers experience when they've worked hard for their money, only to feel scammed on eBay's platform. The buyer here has tried to seek help and follow the appropriate channels, but eBay isn't taking the necessary action and seems to be allowing, or at the very least not preventing, dodgy sellers from exploiting their platform.
While eBay does offer a help system, it becomes practically useless once you’re outside their 30-day window. At that point, eBay typically directs buyers to seek outside help, which can be a dead-end when the seller remains unresponsive. A warranty isn't just a piece of paper; it's a promise that the goods are in good working condition and as described—a promise that should be honored by the seller or manufacturer.
Unfortunately, it seems like eBay is becoming a platform where some sellers know the loopholes to sell cheap, defective goods and avoid consequences. This isn't just an isolated issue; it affects many buyers who deserve better protection and support.
Please try to understand the buyer's frustration here. It's not just about getting a refund; it's about holding sellers accountable and ensuring that other buyers don't go through the same ordeal. eBay needs to step up and do something about this to maintain the trust of its community
